Back

Wesley Chapel Honda

Wesley Chapel, FL

4.8
2,506 Reviews

27750 Wesley Chapel Blvd

Wesley Chapel, FL

33544

Directions

By Type

2,506 Reviews of Wesley Chapel Honda

December 27, 2024

There seemed to be many people running around with nothing to do while others were overwhelmed with their work. One car came in without an appointment and was the talk of the service department. Tha More

by noreneolsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
Dec 27, 2024 -

Wesley Chapel Honda responded

Norene, thank you for sharing your feedback with us. We appreciate your observations and will certainly look into the service experience at Wesley Chapel Honda to ensure we maintain our standards of professionalism and efficiency. Your comments are valuable in helping us improve!

December 27, 2024

Was in and out very quickly. Came in for a recall, but part not available, so I had an oil change and a tire rotation. More

by StevenM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeVaughn Johnson
Dec 30, 2024 -

Wesley Chapel Honda responded

StevenM, thanks for sharing your experience! We're glad to hear that our team at Wesley Chapel Honda was able to assist you efficiently. We look forward to serving you again soon!

December 26, 2024

I love bringing my car to Wesley Chapel Honda! !! The experience is always great!! Would recommend More

by fghanem86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen, DeVaughn Johnson
Dec 27, 2024 -

Wesley Chapel Honda responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon.

December 26, 2024

Willie is always amazing and professional when I come in for service with my car. The staff is always so friendly to me More

by Hannah Carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Seawright
Dec 27, 2024 -

Wesley Chapel Honda responded

Hannah, it’s great to hear that Willie and the team at Wesley Chapel Honda consistently provide you with amazing service. Thank you for sharing your experience!

December 26, 2024

The Service department is helpful and insightful. My most recent appointment was for an oil change and the Service advisor kept me informed and the mechanic completed the work quickly. More

by vazquez.eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Vazquez
Dec 26, 2024 -

Wesley Chapel Honda responded

Thank you for taking the time to leave us a review. Our team always strives to give a 5 star experience. Please let us know if there is anything we could have done to improve your visit. We hope to hear from you soon!

December 26, 2024

I had the best salesman, Edward Osborne. I told him what I wanted and he got me exactly what I wanted. I love my new CR-V! More

by CindiMc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Osbourne
Dec 27, 2024 -

Wesley Chapel Honda responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future!

December 26, 2024

The service is as good if not better than any in the Tampa Bay Area More

by sjo3700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy
Dec 27, 2024 -

Wesley Chapel Honda responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future.

December 25, 2024

Good service, close to my house, don’t need to wait long time, perfect attention More

by Luribe79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Seawright
Dec 26, 2024 -

Wesley Chapel Honda responded

Your positive feedback means a lot to us! We are committed to providing the best customer service and it's great to hear that it shows.

December 25, 2024

I always window shopped at this dealership but every Honda I bought was at the Tampa Honda because of competitive pricing and honesty. Used to love the Wesley chapel service department but their respon More

by chandupr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Walker
Dec 27, 2024 -

Wesley Chapel Honda responded

Thank you for sharing your experience with us. It's disappointing to hear that our service department hasn't met the standards you've come to expect over the years, and we apologize for any inconvenience this has caused. We value your feedback and are committed to improving our responsiveness and pricing transparency. If you'd like to discuss this further or have specific concerns addressed, please feel free to reach out at your convenience. Thank you, Kenny Haines - Service Manager - kennethhaines@lithia.com

December 25, 2024

I brought my wife’s 2024 Honda Acord in for a recall inspection. I was told that it could be a three hour wait so the assistant service manager ( Stacy ) had a shuttle take me home. An hour later I had More

by JIMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen
Dec 26, 2024 -

Wesley Chapel Honda responded

Thank you for taking the time to review us! Please let us know if there’s anything else that we can do for you in the future.

...
15
...