Werner Mazda - Service Center

Stopped in without an appt, asked service Mgr if he could step outside to listen to the noise my car was making. Refused. Said I needed an appt. The noise is clearly rotors and brake pads. Had appt 4 day step outside to listen to the noise my car was making. Refused. Said I needed an appt. The noise is clearly rotors and brake pads. Had appt 4 days later (unable to use car), they said it was rotors and pads... the most common wear item on car ... they didn't have them in stocks and no idea when they will be in stocks. How cab you have the most common wear item (other than tires, I guess) in stock? Svc Mgr would not see if other dealership had any in stocks. Poor management of supplies and customer service. More

Service team are wonderful, they are all polite and respectful .every time I visit l enjoy their snacks respectful .every time I visit l enjoy their snacks More

The entire process of getting my cx5 serviced was very easy. I was informed during and after the service of what was happening. I would recommend Werner for your service needs. easy. I was informed during and after the service of what was happening. I would recommend Werner for your service needs. More

The team of maintenance department are great. Starting from the manger and Mr Russel who takes time to explain things to me about the car. Starting from the manger and Mr Russel who takes time to explain things to me about the car. More

Russ and the team were able to address my needs and get the whole process expedited, in and out. Thank you! the whole process expedited, in and out. Thank you! More

Lorri was professional and knowledgeable and took care of the recall notice and courtesy vehicle request. the recall notice and courtesy vehicle request. More

This is a very good dealership. I have leased three cars here. I would return. I have leased three cars here. I would return. More

Excellent service. Very friendly. Changed brakes. As long as service remain of the same quality and financial affordable we will continue to use Mazda ! Very friendly. Changed brakes. As long as service remain of the same quality and financial affordable we will continue to use Mazda ! More

Awesome service prompt service my was service in 45 minutes with a video and washed minutes with a video and washed More

Just purchased my new Mazda, sales department and finance department made it easy and efficient told me what I needed to have and it went smoothly. department made it easy and efficient told me what I needed to have and it went smoothly. More