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Werner Mazda

Manchester, NH

4.8
3,490 Reviews
Bob Werner grew up in the Manchester area and attended Manchester's Trinity High School. I have been in the automobile business for over 25 years, and when the opportunity came to open up in Manchester it was an obvious fit. We are proud to be a member of the community and feel compelled to give back. We are members of several non-profits and are involved with charities including the Special Olympics, Webster House, The Pan-Mass Challenge, The Friends of Manchester Animal Shelter and Team Emma's Enchantment. As well as long standing sponsorships for local sports teams like the Manchester Monarchs. Werner Dealerships' reputation for excellence and community involvement over the last few years is already well known and Bob fully intends on continuing that tradition. Werner has earned a position of prominence among New Hampshire Mazda dealers with their outstanding customer service and sales volume. "I grew up in Manchester, so I'm entrenched in the area, Werner said. "For me, it's an opportunity to take it to the next level and continue to service the community." As one of the regions only exclusive Mazda dealerships Werner can continue as New Hampshire's only Mazda Gold Cup Dealership.
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736 Huse Rd

Manchester, NH

03103

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Showing 3,490 reviews

July 24, 2024

This was my first purchase from Werner Mazda, overall the experience was solid, and follow up actions appear to be on track. More

by tostrandernh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hering
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lemire
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

From the first minute we met Rob, my fiancé and I loved working with him. He has a great personality and he’s not pushy one bit. He lets you take your time and figure out what works for you. You never feel More

by Jordantaylor831
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lemire
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

Always have a great experience at Werner. And great service! Always available to answer questions and never weeper about hidden costs. Staff are up front and honest! More

by traceymcclelland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Ouellette
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

Fast and friendly service, everything was ready at time of purchase. Whole process took only 2 hours! More

by kcutuli83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Lemire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2024

Was taken advance of because they knew I was in a need of a car immediately with a certain color. Was given a price of 29k for a cx50 that had a $595 color upgrade and when I told them I want a stock black More

by fishlips723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Werner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hering
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

fishlips723 responded

You know what the cars costs to dealers we dont. Im sure that if a car could be sold for 29k with a 600 paint upgrade it could also be sold atleast for that amount with a stock no add up black paint. Im not even going to mention the bogus $495 government fee that you wanted to charge me that doesnt exist. Im always fascinated when dealers get defensive about their practices while your whole business is based on deception. No other industry is run like that, its been going on for 80 years and at this point you all just think its normal to run a business like that. Thats why for most people buying a car is the worst experience of their lives vs being one of the happiest

Jul 02, 2024 -

fishlips723 responded

Also, i wish you had the guts to respond to me publicly vs privately

Jul 02, 2024 -

fishlips723 responded

GUTLESS comment???? F.U. Im very upfront with you. As stated i was quoted 29k for a car that had a 600 paint upgrade but you sold me one with a standard paint job for 29.5 cuz you knew thats what we wanted. Also lets not forget the $495 that you wanted to charge me for nonexistent government charges. Its all in texts messages if you want a reminder. PEOPLE HATE BUYING A NEW CAR because of your shenanigans

Jul 02, 2024 -

fishlips723 responded

Lol. F.u is a hate speech? You can rest assured that i wont buy a car from you again but you do owe me 1 year of free maintenance and 3 years and 36k miles warranty per our contract

Jul 02, 2024 -

fishlips723 responded

Ehhhhhhhh, embarrassed to show my face???? This is from a car dealer guy. Its so funny

Jul 02, 2024 -

fishlips723 responded

Again you keep responding to me in private and make me sound like im responding to air. Respond publicly

Jul 02, 2024 -

fishlips723 responded

I disgree that this format should be private otherwise the option of having our conversation public or private shouldnt be available. Also i disagree that i hate dealing with car dealerships, i bought a brand new gmc denali last year and they were extremely professional and forthcoming. Again i wish would make your comments public so i dont sound like im talking to air. But i assume as usual you would prefer your xx is kept underwraps. Whooops was that comment a hate speech and you're going to cry to your mom?

June 28, 2024

I have an amazing experience here . I would recommend it to friends and family.they know how to make you feel comfortable More

by dezeray.ferretti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
June 27, 2024

This was our first dealing with Werner Mazda. Rob Hering was excellent to deal with. The process was seamless and there was no pressure. More

by mikersavage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lewis
June 27, 2024

Cameron is great. I was not happy with my new lease, and I was able to bring it back and ended up buying a car instead. Cameron made me feel much better about my pur More

by donnab04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

Friendly, quick, and very open. No fuss and no confusion. This is what dealerships should be like. More

by KEVIN.W.ZHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

Lorrie is an experienced service consultant with the ability to provide me with a complete description of the suggested repair service for my 2014 (194,000) CX5. With the aid of the technician's video r More

by GTRUSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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