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Werner Kia - Service Center

Tallahassee, FL

4.4
705 Reviews
Call Service Center (855) 791-3983

705 Reviews of Werner Kia - Service Center

Sort by
March 15, 2023

Just went in for an oil change. In and out in about an hour. I like the video! Tim is always personable and accommodating. Thanks for the snacks in the waiting room. More

by lindaguyas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know who
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Mar 17, 2023 -

Werner Kia responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Tim and the team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 14, 2023

Very friendly staff was helped very fast vehicle was kinda clean when they gave it back rims were still dirty More

by alabamatide03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN GORNIAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
BILLY REDDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DWAYNE GRIFFIN
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March 14, 2023

I don’t remember the lady name who helped me but she made everything right. We just moved here and was trying to find a place to get tires and service for our vehicle, my husband had an appointment to have b More

by Felaine1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL, Breanna Sanani
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Mar 15, 2023 -

Werner Kia responded

Thank you for taking the time to leave us this positive review! We are so glad that our team could provide you and your husband with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 13, 2023

Timothy Fessler provided great customer service. I recommend this place to get your oil changed and car serviced. More

by paigeonofrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
Report | Print
Mar 14, 2023 -

Werner Kia responded

Paige, Thank you so much for your positive review and recommendation! We are so glad that Timothy took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 12, 2023

Excellent customer service. Highly recommended! Staff is very friendly with great hospitality. Check them out. More

by Jaricusmoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destinee
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Mar 13, 2023 -

Werner Kia responded

Thank you so much for your positive review and recommendation! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 11, 2023

Brought my car in for service & I was completely pleased with the work done & the timeliness help/support consultant Jeremy Patterson provided. More

by CarlaA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson gets 5 stars for his help.
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Mar 13, 2023 -

Werner Kia responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are glad that Jeremy's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 11, 2023

Customer service skill is outstanding they go way and beyond their call of duty. I thank them for a great job. More

by seriousblackrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that our team could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 10, 2023

Great Customer Care! I love the live video of the work being performed talking could be clearer More

by BAKERANDBAKER5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Douglass
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Mar 13, 2023 -

Werner Kia responded

Thank you for leaving us this positive review! We are so glad that our team could provide you with thorough and efficient service. Our guests' satisfaction is our utmost priority and we hope that you continue to choose us for all of your future automotive needs.

March 10, 2023

Verify disappointed in the 100, 000 mile warranty purchased with the car. The AC is out and it's not covered. I will purchase another car this year it won't be from Werner Kia. More

by deborahk.pace
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
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Mar 12, 2023 -

deborahk.pace responded

Verify disappointed in the 100, 000 mile warranty purchased with the car. The AC is out and it's not covered. I will purchase another car this year it won't be from Werner Kia.

Mar 29, 2023 -

Werner Kia responded

Hello Deborah, So sorry to hear of your disappointment with our dealership. We do apologize for any miscommunication on your warranty concerns. If you would like to discuss this further, please contact us at the dealership.

March 01, 2023

Great service. Tim Fessler is always very friendly and makes you feel taken care of. He goes above and beyond to help you feel accommodated More

by Geminidizorder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
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Mar 01, 2023 -

Werner Kia responded

Thank you for leaving Tim this 5-star rating! We are so glad that he could consistently provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

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