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Werner Kia

Tallahassee, FL

4.5
1,251 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,251 reviews

March 12, 2023

Excellent customer service. Highly recommended! Staff is very friendly with great hospitality. Check them out. More

by Jaricusmoss
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Destinee
Mar 13, 2023 -

Werner Kia responded

Thank you so much for your positive review and recommendation! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 11, 2023

Brought my car in for service & I was completely pleased with the work done & the timeliness help/support consultant Jeremy Patterson provided. More

by CarlaA
Service Price Transparency
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Yes
Employees Worked With
Jeremy Patterson gets 5 stars for his help.
Mar 13, 2023 -

Werner Kia responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are glad that Jeremy's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 11, 2023

Customer service skill is outstanding they go way and beyond their call of duty. I thank them for a great job. More

by seriousblackrj
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that our team could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 11, 2023

Chad provided great customer service and was very knowledgeable about the cars he showed us, you could tell he was passionate about his job. More

by Susan Pierce
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Werner Kia responded

Susan, Thank you so much for your positive review! We are so glad that Chad could provide you with top-notch service. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again.

March 10, 2023

Great Customer Care! I love the live video of the work being performed talking could be clearer More

by BAKERANDBAKER5000
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jim Douglass
Mar 13, 2023 -

Werner Kia responded

Thank you for leaving us this positive review! We are so glad that our team could provide you with thorough and efficient service. Our guests' satisfaction is our utmost priority and we hope that you continue to choose us for all of your future automotive needs.

March 10, 2023

Verify disappointed in the 100, 000 mile warranty purchased with the car. The AC is out and it's not covered. I will purchase another car this year it won't be from Werner Kia. More

by deborahk.pace
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
Mar 12, 2023 -

deborahk.pace responded

Verify disappointed in the 100, 000 mile warranty purchased with the car. The AC is out and it's not covered. I will purchase another car this year it won't be from Werner Kia.

Mar 29, 2023 -

Werner Kia responded

Hello Deborah, So sorry to hear of your disappointment with our dealership. We do apologize for any miscommunication on your warranty concerns. If you would like to discuss this further, please contact us at the dealership.

March 01, 2023

Great service. Tim Fessler is always very friendly and makes you feel taken care of. He goes above and beyond to help you feel accommodated More

by Geminidizorder
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Mar 01, 2023 -

Werner Kia responded

Thank you for leaving Tim this 5-star rating! We are so glad that he could consistently provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

February 28, 2023

Chad Dukes is the person who made the sale for me. He was very keen knowing what type of vehicle I was interested in and I fell for the first one he showed me. He was very knowledgeable about the car More

by Kathy
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Werner Kia responded

Kathy, Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Chad took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

February 27, 2023

Tim Fessler is awesome! He goes above and beyond to ensure the work is done timely and is communicative with all steps. More

by Klyons169
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Feb 28, 2023 -

Werner Kia responded

Thank you for leaving Tim this 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that Tim provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 24, 2023

I've been doing business with Kia since 2013. The people you deal with makes the difference. I've had several encounters with different staff and 99% was a good experience. This last visit, Tim F More

by curuja78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Feb 27, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are honored by your continued business, and we are glad that Tim took great care of you during your recent visit. He will be delighted to know that you deeply valued his assistance. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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