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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,244 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,244 reviews

April 02, 2023

I only had the car a few months went in for oil change and already telling me I needed a alligment should that have been done 2 months ago when I bought the car! And then sell me a insurance package that More

by judylentz1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
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Apr 06, 2023 -

Werner Kia responded

Hello Judy, We are very sorry to hear of your disappointment with our service department. We do apologize for any miscommunication or lack of on recommending an alignment. We would welcome the opportunity to speak to you on your review. Please contact us at the dealership and ask for the service manager. Thank you!

April 02, 2023

It was too much money and too much time. That’s about it! I would rather go to take 5 More

by haley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Breanna Sanani
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Apr 06, 2023 -

Werner Kia responded

Hello Haley, Thank you for your feedback. We are sorry to hear of your concerns with our service prices and we do apologize for the wait time that occurred during your visit. If you would like to discuss further, please contact us at the dealership. Thank you!

April 02, 2023

Chad stay connected throughout the whole process which was quick and easily explained to me Werner Kia took great care to the customer’s dream. I strongly recommend them in my circle. More

by mayuri.gis.usa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TARIQH giving him 5 star , Mikel Ervin
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Apr 03, 2023 -

Werner Kia responded

Thank you so much for your positive review and recommendation! We are so glad that Chad took great care of you and kept you well informed throughout the process. Our guests' satisfaction is our utmost priority. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 02, 2023

First, I was referred to as sweetie twice during my maintenance by two separate men. This is a business. I am a customer, not your sweetie. Try ma’am or Ms. Mieir. Second, it took well over an hour to More

by lmieir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RUSSELL GRIFFIN
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Werner Kia responded

Dear Ms. Mieir, Were very sorry to hear of your review. We do apologize for the treatment you received from our staff and for the wait time that occurred during your service visit. We expect all our customers to be treated with respect and professionalism. Again, our apologies. If you would like to discuss further, please contact us at the dealership and ask for the service manger. Thank you!

April 01, 2023

Good dealership but I shouldn't have to keep bringing car in for same issue More

by jacob5689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, PERRY WEEMS
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Apr 06, 2023 -

Werner Kia responded

Hello Jacob,' We so sorry to hear that your issues with your vehicle have not been resolved. We have forwarded your review to our management team. Please contact us at your earliest convenience so we can discuss on getting this corrected for you.

April 01, 2023

This dealership was a great help. The sales associate Tim really made sure everything was done correctly. More

by amariahx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
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Apr 03, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that Tim took great care of you. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 01, 2023

I love Werner Kia they are the best. I love my 2023 Kia sportage ex. Any problem I have they don't hesitate to tell me come in the office. They are the best‼️‼️ More

by BANK199023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Apr 03, 2023 -

Werner Kia responded

Thank you so much for your 5-star rating! We are happy to hear that our team could consistently provide you with the quality care that you deserve. It is our pleasure to serve you and your Kia's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 01, 2023

Outstanding customer service. Kept me updated on the status of my vehicle. This also includes the parts department More

by Marquita_m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN GORNIAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Everett
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Apr 03, 2023 -

Werner Kia responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

April 01, 2023

Great customer service! I love the video walk through. They tell you ahead of time what your car needs. More

by DCOTTERMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Fessler, BILAL STEVENSON, JOSH FUTRELL
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Apr 03, 2023 -

Werner Kia responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that our team could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible and we hope that you continue to choose us for all of your future automotive needs!

April 01, 2023

Communication & accountability are poor. From management setting the bar for the others. Don’t go More

by SAMMIEC84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny , BILAL STEVENSON
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Apr 06, 2023 -

Werner Kia responded

Thank you for sharing your comments with us and bringing this to our attention. We do apologize for the lack of communication and customer service. If you would like to discuss further, please contact us at the dealership. Thank you!

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