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Werner Kia

Tallahassee, FL

4.5
1,244 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,244 reviews

April 28, 2023

Awesome experience. The staff was very helpful and fair through out the whole process. Thanks More

by pateking0128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEFF SIMONS
May 01, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us! We are so glad that our team took great care of you. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 27, 2023

We had to drive an unsafe car for almost a month before we could get an appointment. The service dept. told us it was unsafe to drive We ask for an explanation in the service dept. and got a different an More

by MORANWB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Werner Kia responded

Hello, Thank you for your review and we do apologize for the lack of communication on your service visit. Please contact, Brian Gorniak at (850)407-6109 at your earliest convenience. Thank you!

April 27, 2023

Worked to get me in to resolve my issue. I appreciate the videos of the technician. More

by KBELMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Tim Fessler
Apr 28, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us! We are so glad that our team took great care of you. Providing thorough and efficient service is so important to us. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 26, 2023

Destinee Washington takes care of my service needs every time I come in for service. She makes sure I get in and out as quickly as possible. More

by Ronald Meyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERREL GETER
Apr 28, 2023 -

Werner Kia responded

Ronald, Thank you for leaving Destinee this positive review! We are happy to hear that she could consistently provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.

April 26, 2023

Jeremy Patterson typically ensures that my vehicle is taken care of. I appreciate the effort in customer service. More

by kyleaspence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
Apr 28, 2023 -

Werner Kia responded

Thank you for leaving Jeremy this positive review! We are so glad that he consistently takes great care of you and your automotive needs. He will be honored to know that you deeply value his service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 26, 2023

Destinee Washington listens to my Sorento needs and provide great customer service every time we need something fix. Could be just me, but some of the gentlemen in the service department need to smile More

by justme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROSSANO ROBINSON
3.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destinee Washington
May 01, 2023 -

Werner Kia responded

Hello, Thank you for your review. Were happy to hear that Destinee was a big help during your visit and provided great customer service. We do appreciate your feedback regarding the service team and we will forward your comments to our management team. Thank you!

April 26, 2023

Had a great recent visit with Johnathan! I was able to come in as a walk in and receive prompt service. More

by 1ladypayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are happy to hear that Jonathan could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

April 25, 2023

Tim Fessler in the service department is great. He communicates step by step the process and what’s going on with my vehicle, much appreciated. More

by Lovemorehate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Fessler
Apr 26, 2023 -

Werner Kia responded

Thank you for leaving Tim this positive review! We are so glad that he took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

April 25, 2023

This is my second car using this dealership. I love how friendly they are and how they really go above and beyond to make the experience pleasant and timely. I love how they celebrate and seem j More

by LILLYPADDRIVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Bono is excellent, TERREL GETER
Apr 26, 2023 -

Werner Kia responded

Lilly, Thank you so much for your excellent review! We are honored by your continued business, and we are delighted that our team could provide you with the quality care that you deserve. Your satisfaction means so much to us. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 25, 2023

The service by Tim Fessler was very professional. Service was provided in a very timely manner. I will definitely return for my next scheduled service More

by MGRADYUWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T Fessler , BILAL STEVENSON, JOSH FUTRELL
Apr 28, 2023 -

Werner Kia responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Tim provided you with nothing less. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come!

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