Werner Kia

Tim and his team did a great job on the final prep work for my new KIA Sportage PHEV. And Mike driving the Courtesy shuttle was right on time and got me safely to/ from the dealership. My sales rep, Owen, for my new KIA Sportage PHEV. And Mike driving the Courtesy shuttle was right on time and got me safely to/ from the dealership. My sales rep, Owen, does a great job following up as well. Thanks all! More

I went to KIA on May 9th, 2023, at 2-2:30pm. I was greeted by the Mr. Kenneth Robertson a sale associate who works at KIA. I wanted a van, so I wanted to look at the KIA Carnival; that's a beaut I was greeted by the Mr. Kenneth Robertson a sale associate who works at KIA. I wanted a van, so I wanted to look at the KIA Carnival; that's a beautiful car but it wasn't in price range. So, Mr. Robertson ask me what I was looking for in particular. And I told him that I need a vehicle that has a big trunk, and room/space inside. I need darker seats because I have younger children. He then should me the Sorento and the Sportage. I looked into the Sorento, didn't like and then I looked into the Sportage, and it had exactly what I was looking for. He drove it around and I drove the vehicle around the block, I made my mind and settled on this vehicle. We came back and begin the buying process. Mr. Robertson and the entire KIA staff were very diligent with helping me in getting the vehicle that I wanted. He was very knowledgeable of the type of vehicle that I wanted and showed me the newest features that the KIA Sportage EX had. Mr. Robertson kept me from worrying about not getting the vehicle, He told me that you're getting this vehicle today!!; he did excellent! The place was clean, air conditioned, and even provided their vending machines for snack. The finance department was great as well of helping me with getting a payment that I could afford. I may have been the last customer, but it was well worth the time. I left with a brand new 2023 KIA Sportage EX with 14miles with a "HUGE " smile on my face. My children and mom were there as well. I definitely would recommend more people to come to Werner Kia to purchase a vehicle. More

Timothy Fessler was very helpful,caring and understanding. Took care of me. Good employees..keeper. understanding. Took care of me. Good employees..keeper. More

Great customer service, neat, clean, and safe environment. nice snacks for customers, comfortable waiting area with comfortable massage chairs. Thanks a lot! environment. nice snacks for customers, comfortable waiting area with comfortable massage chairs. Thanks a lot! More

Dealership had attentive sales reps that knew about the products however they only had one person working in finance, so there was a bit of a wait once it came time to make the purchase. products however they only had one person working in finance, so there was a bit of a wait once it came time to make the purchase. More

Very well prepared staff. Very attentive. and knowledgeable. It was a good experience and I will referred Terrel and Werner KIA to friends. Very attentive. and knowledgeable. It was a good experience and I will referred Terrel and Werner KIA to friends. More

I brought my vehicle in for an oil change and to have two recalls fixed. I chose to wait and customer service rep, Jonathan, kept me informed and the car was ready in the time frame he estimated. I was ver recalls fixed. I chose to wait and customer service rep, Jonathan, kept me informed and the car was ready in the time frame he estimated. I was very pleased with Jonathan and the service Werner Kia provided. More

Great service! !! Staff are always willing to help. Love having reminders of service due too. !! Staff are always willing to help. Love having reminders of service due too. More

Kia gave great customer service. Thank you to Mike and Russell for helping me set up an appointment for an oil change. Thank you to Mike and Russell for helping me set up an appointment for an oil change. More

Great friendly service. Good fast experience. Nice room to wait until service is finished. Would recommend. Good fast experience. Nice room to wait until service is finished. Would recommend. More