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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,250 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,250 reviews

July 01, 2023

Lacked a sense of compsssion for their customers was told that my part was used on another vehicle after being rescheduled twice before, oil change done incorrectly leading to my car needing to be towed in, More

by makaira03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TERREL GETER
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Jul 04, 2023 -

Werner Kia responded

Hello, Your very sorry to hear of your service experience and we appreciate your feedback. We do apologize for the lack of customer service by our team and for the issue with the parts for the repairs were not available at the time of your appointment. Please contact if you would like to discuss this further. Thank you!

June 30, 2023

Jeremy was informative and responsive. The technician seemed fine as well. I had an issue with no response from other employees while Jeremy was at lunch. My car was ready and I was waitin More

by RACHELLEOGLETREE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
BRIAN GORNIAK
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
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Jul 04, 2023 -

Werner Kia responded

Hello Rachelle, Thank you for your feedback on your service visit. We are sorry to hear that you were not completely satisfied with your service visit and we do apologize for the wait time during your visit. If you would like to discuss further, please contact at the dealership and ask to speak to the service manager. Thank you!

June 29, 2023

Very satisfied with my vehicle repair at Werner Kia. Service rep Michael Wyre took good care of me, and the repair techs got the job done quickly. More

by CARMAN.KIM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us. We are so glad that Michael and the team could get your automotive needs taken care of- quickly and efficiently. Your satisfaction means so much to us. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 29, 2023

Car took over a month to fix. Even tho it was only supposed to take 3 days. Got my car back damaged, dirty and other parts broken in the car. More

by amanda.maha
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TERREL GETER
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Jun 29, 2023 -

Werner Kia responded

Hello Amanda, Were very sorry to hear of your disappointment with our dealership and we do apologize for the delay on getting the repairs completed. If you would like to discuss further, please contact us at the dealership and ask for the Service Manager. Thank you!

June 29, 2023

Poor communication and rude associates. This is by far the worst dealership that Kia has More

by lawanda.rhodes10
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Destinee Washington
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Jun 29, 2023 -

Werner Kia responded

Hello, Were very sorry to hear of your disappointment with our dealership. We would like to learn more of your experience to see how we can help. Please contact us at the dealership and ask for the Service Manager. We hope to here back from you soon. Thank you!

June 29, 2023

The service advisor came to my car within a few minutes. He was very courteous and helpful explaining what would be done and the cost. He then came to get me when my car was done and escorted me everyw More

by RWLOOSE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Fessler - Service Advisor
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Jun 30, 2023 -

Werner Kia responded

Thank you for sharing you positive experience with us. We are glad that our team could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible and we hope to see you again the next time you are in need of automotive service!

June 29, 2023

Destinee was amazing and the technician went over all my concerns. Thank you Warner Kia. More

by MAFIGUEROAW73
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us! We are so glad that Destinee and the team took great care of you throughout your visit. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 28, 2023

Great service but this the 4th time that my car gets washed and it looks terrible on black. Don’t look like they not watching they rinsing off. I just don’t need them to was anymore More

by petkimberly33
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Jul 12, 2023 -

Werner Kia responded

Thank you for your feedback. We do apologize that your vehicle was not cleaned to your satisfaction. We do appreciate your feedback and we will address this with our service team. Thank you!

June 28, 2023

My experience with KIA is always top notch. Destinee Washington continued that tradition with her assistance. More

by Marquita_m
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Destinee Washington
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Jun 29, 2023 -

Werner Kia responded

Marquita, Thank you so much for your positive review! We are so glad that Destinee could consistently provide you with a top-notch experience. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

June 28, 2023

They have served me for almost four years and have kept my car serviced as needed and informed me of what needed to be done. I scheduled an appointment because the check engine light come on. At that ins More

by BETTYBHOUCK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destinee Washington
Report | Print
Jun 29, 2023 -

Werner Kia responded

Betty, Thank you for taking the time to leave us this 5-star review! We are honored that you continuously confide in us with your automotive needs, and we are so glad that our team was both helpful and informative during your recent visit. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you have any further questions or concerns.

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