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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,250 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,250 reviews

July 02, 2023

Unorganized. Dated. Needs to have a new building with better facilities. This kia I have had 5 car transactions with. I am unable to get through service without a More

by drhoover40
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BRIAN GORNIAK
4.0
This rating includes all reviews, with more weight given to recent reviews.
BILLY REDDING
4.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luca, Terrell, and Lauren are all super helpful.
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Jul 04, 2023 -

Werner Kia responded

Hello, Thank you for sharing your comments with us We do apologize for the issues you encountered during your visit. If you would like to discuss further, please contact us at dealership and ask for the service manager. Thank you!

July 02, 2023

Unorganized, I checked in with my information but some how when I got back they couldn't find my information understand my name. Also when they were unsure if they car was ready when I get their. More

by ZURICKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JEFF SIMONS
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Jul 04, 2023 -

Werner Kia responded

Hello, Thank you for your review. We are very sorry to hear of your experience with our service team and we do apologize for the confusion and lack of customer service. If you would like to discuss further, please contact us at dealership and ask for the service manager. Thank you!

July 02, 2023

Absolutely terrible service and communication. 3 trips and multiple phone calls to everyone including general manager. Had to threaten lawsuit to get anything done. More

by Sara Adams
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BRIAN GORNIAK
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2023 -

Werner Kia responded

Hello Sara, Were very sorry to hear of your disappointment with our dealership. We do apologize for the lack of communication and lack of customer service by our team. If you have any questions or concerns that you would like to speak to us on, please contact us at the dealership.

July 02, 2023

Good service Jim was nice and professional They had a van service to take you home if need it More

by YOAGNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL
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Jul 05, 2023 -

Werner Kia responded

Thank you for your positive review! We are glad that Jim and the team could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible and we hope to see you again the next time you are in need of automotive service!

July 02, 2023

Great service and very nice customer service. All employees were vey pleasant and helpful during my visit. More

by nortonkelvin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Jackson
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Jul 05, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us! We are so glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

July 02, 2023

They were amazing. I DIDN"T feel pressure in any of my decisions purchasing the Sportage. More

by GERALDINEHALL80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Robertson
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Jul 05, 2023 -

Werner Kia responded

Congratulations on your new Kia Sportage! We are so glad that our team could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Thank you so much for your positive review!

July 02, 2023

shuttle driver sucks . . could not get in touch with for ride .. paid to get back to pick up car More

by brunson82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2023 -

Werner Kia responded

Thank you for your review. Were sorry to hear of your concerns with the shuttle driver and we do apologize for the lack of communication. If you would like to discuss further, pleas contact us at the dealership. Thank you!

July 02, 2023

Excellent, they even got me in with no appt. And they were also very efficient. More

by maryhendry32536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY REDDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROSSANO ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSH FUTRELL
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Jul 05, 2023 -

Werner Kia responded

Mary, Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

July 02, 2023

Great service man timely service for my vehicle and I’m pleased with the service More

by MELTONDEIDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us! We are so glad that our team could provide you with quality and efficient service. Your satisfaction means so much to us. We hope to see you again the next time you are in need of automotive service!

July 01, 2023

Always kind and courteous. Keeps you informed and up to speed with your vehicle, love the video txt showing the inspection More

by arrowhound9601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Jul 05, 2023 -

Werner Kia responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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