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Werner Kia

Tallahassee, FL

4.5
1,250 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,250 reviews

July 17, 2023

Always a great experience. Been rocking with them since 2016. Friendly service every time. Very efficient! More

by raishagoodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Watson and Tim Fessler
Jul 18, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are honored by your continued business, and we are so glad that our team could consistently provide you with a top-notch experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 17, 2023

Like the way I see the video and understanding what the doing to my vehicle More

by GLADYSRPLEAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Werner Kia responded

Thank you for your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 17, 2023

HAD an appointment for a brake booster recall for Friday the 30th. Also needed all 4 doors adjusted due to misalignment from the factory. This is the 3rd time this has had to be done. The doors were adjuste More

by drhoover40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BRIAN GORNIAK
1.0
This rating includes all reviews, with more weight given to recent reviews.
BILLY REDDING
1.0
This rating includes all reviews, with more weight given to recent reviews.
ROSSANO ROBINSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
4.0
This rating includes all reviews, with more weight given to recent reviews.
RUSSELL GRIFFIN
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LAUREN was able to help me get ahold of service managers after they would not answer my calls or return them after several hours.
Jul 18, 2023 -

Werner Kia responded

Hello, Thank you for sharing your experience with us and for letting us know of your issues. We do apologize that your issues have not been completely resolved. We want to discuss your review with you. Please contact us at the dealership and ask for the service manager.

July 17, 2023

I am always extremely pleased with the work that is done on my car. If I have any questions or concerns, they are always addressed and resolved More

by gretchen.l.taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Jul 18, 2023 -

Werner Kia responded

Gretchen, Thank you so much for your 5-star review! We are glad that our team could consistently get your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 16, 2023

Love Kia but service I was there for 5 hours for oil change and recall More

by PATTYHARPER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 18, 2023 -

Werner Kia responded

Hello Patty, Were sorry to hear of your dissatisfaction with our service department and we do apologize for the wait time that occurred during your visit. We will forward your concerns to our management team. If you have any other questions or concerns, please feel free to contact us. Thank you!

July 16, 2023

My service experience was great. Destined have excellent customer service. She made sure all my questions were answered. More

by TAMEKIABOLTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destined Washington, TERREL GETER
Jul 18, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that Destinee could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 16, 2023

Friendly, quick service, clear about explaining everything in the vehicle purchasing process. Highly recommend Werner Kia! More

by emily.ruth.allen
Recommend Dealer
Yes
Employees Worked With
Kenneth Robertson
Jul 18, 2023 -

Werner Kia responded

Emily, Thank you so much for your positive review and recommendation! We are glad that our team could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 15, 2023

People were friendly. Price were high. Waiting area was good, need to add water. Room for improvement. More

by theflaowl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL
Jul 18, 2023 -

Werner Kia responded

Hello, Thank you for your feedback. We will forward your comments to our management team. If you would like to discuss further, please contact us at the dealership and ask for the service manager. Thank you!

July 15, 2023

Tim Fessler and his team did a excellent job on my new transmission. My truck and I are very happy! More

by GRODGERSG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler in service dept
Jul 18, 2023 -

Werner Kia responded

Thank you for your positive review! We are so glad that Tim and the team could get your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 15, 2023

Generally responsive and cooperative but communication was lacking at several points in our transaction. Work was completed correctly. More

by jjparry3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY REDDING
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSH FUTRELL
Jul 18, 2023 -

Werner Kia responded

Hello, Thank you for sharing your service experience with us and were sorry to hear that you were not completely satisfied with your visit. We do apologize for the lack communication by our team. If you would like to speak to us on concerns, please feel free to contact us at the dealership. Thank you!

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