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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,250 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,250 reviews

July 30, 2023

Mikel Ervin was wonderful to work with. Most salesmen are put off by my sarcastic humor, but it didn’t bother him. He just flashed that smile & laughed. He was easy to work with. Never pus More

by kmbb77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikel Ervin
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Jul 31, 2023 -

Werner Kia responded

Thank you for taking the time to leave Mikel this positive review! We are so glad that he took great care of you and made your experience with us as smooth as possible. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

July 30, 2023

Awesome experience and very happy. . They asked the right questions and treated us like gold.. More

by suefifield58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TERREL GETER
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Jul 31, 2023 -

Werner Kia responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 30, 2023

The Dealership were very Professional and they made sure that you understand what was going on during your turn. More

by caugust0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BRIAN GORNIAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikel Ervin
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Jul 31, 2023 -

Werner Kia responded

Thank you for taking the time to leave us this positive review! We are glad that our team took great care of you throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Jul 31, 2023 -

caugust0 responded

Keep up the great work, I will personally tell everyone how great your Dealership is. My Salesman Mikel Ervin is a great young man.

July 29, 2023

Service was very slow and they didn’t clean the car inside or outside … thanks More

by mike.ibrahim.s59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL, Tim Duke
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Jul 31, 2023 -

Werner Kia responded

Hello Mike, Thank you for your feedback. We do apologize for the wait time that occurred during your service visit and that your vehicle we not cleaned to your satisfaction. If you would like to discuss further, please contact us at the dealership and ask for the service manager. Thank you!

July 29, 2023

The customer service was good, the final cost was very expensive. The battery was very expensive. More

by FAMUDALLAS1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Aug 03, 2023 -

Werner Kia responded

Hello, Thank you for your review and were happy to hear the we provided good customer service for you. We are sorry to hear that you were not happy with the cost of the repairs.. We feel were competitive on our prices in our area. However, if you would like to speak to us on your concerns, please contact us at the dealership. Thank you!

July 29, 2023

EXCELLENT SERVICE THIS IS OUR 5TH KIA! WOULDN’T GO ANYWHERE ELSE! CHAD WAS AWSOME! More

by Wootenann50
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Werner Kia responded

Thank you so much for your excellent review! It is an honor to have your confidence and loyalty, and we are so glad that Chad could provide you with 5-star service. It is our pleasure to assist you in any way possible. Congratulations on your new Kia!

July 27, 2023

tim was great, he always is. I will be back for my next service soon! More

by kk
Recommend Dealer
Yes
Employees Worked With
timothy fessler
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Jul 27, 2023 -

Werner Kia responded

Thank you for leaving Tim this 5-star rating! We are overjoyed that he consistently provides you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

July 27, 2023

We were assisted in the right way. Staff professional simple and to the point. Left with my ride More

by susanmichire
Recommend Dealer
Yes
Employees Worked With
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Werner Kia responded

Susan, Thank you so much for your wonderful review! We are delighted that our team could provide you with 5-star service. We greatly appreciate the opportunity to work with you. Congratulations on your new vehicle!

July 27, 2023

Prices could be better. Offer a military discount for military for maintenance? Honda does this for their customers. Sale rep was nice and helpful. More

by MIKEYDROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jul 31, 2023 -

Werner Kia responded

Hello, Thank you for sharing your experience with us. We are sorry to hear of your disappointment and we appreciate the feedback. We will forward your comments to our management team. Thank you!

July 27, 2023

My salesman, Chad Dukes, hung in there with me until the end! He made sure I was serviced with a great deal. He even checked on my driving experience with my new vehicle after the sale. Ask for Chad when More

by TeresaM
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Werner Kia responded

Teresa, Thank you for sharing the positive experience you had with Chad! We are so glad that he took great care of you. It is our pleasure to assist you in any way possible and he will be honored to know how confident you are in his efforts. We warmly congratulate you on your new vehicle- on behalf of the entire team!

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