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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,248 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,248 reviews

August 14, 2023

Jeremy was prompt, courteous, and informative. He was very effective and pleasant. He is an exemplary employee. More

by eholmes1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Aug 14, 2023 -

Werner Kia responded

Thank you for leaving Jeremy this 5-star rating! We are overjoyed that he could provide you with quality and efficient service, and he will be honored to hear of your kind words. We hope to see you again the next time you are in need of automotive service!

August 14, 2023

Great customer service from Erwin MIKEL and Nick. But it took too LONG. We were there almost five hours! More

by catherinebirdsong
Recommend Dealer
Yes
Employees Worked With
Mikel Ervin
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Aug 16, 2023 -

Werner Kia responded

Hello Catherine, While it was great to hear that Mikel and Nick provided good customer service during your service visit we do apologize for the time it took to complete the services on your vehicle. We appreciate the feedback and will share this with the service team. Thank you!

August 14, 2023

Great service department. The staff is very professional. They work hard to keep your vehicle in top shape. More

by Kmw1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
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Aug 15, 2023 -

Werner Kia responded

Thank you for your kind review! We are happy to hear that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

August 12, 2023

Chris was great. He helped find the perfect car at good rate. Thanks kia yeah More

by jaysonstewart19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Bailey
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Aug 14, 2023 -

Werner Kia responded

Jayson, Congratulations on your new Kia! We are delighted that Chris could be of valuable assistance to you. We greatly appreciate the opportunity to work with you. We thank you for your positive review and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

August 12, 2023

They were attentive and serviced my car well. And gave nice service. I was greeted courteously and they provided transportation as my car was being serviced. That was a plus! I also was told in d More

by IHSANJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Patterson I give a 5 star rating , BILAL STEVENSON, JOSH FUTRELL
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Aug 14, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us. Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 12, 2023

He was extremely helpful great smile knowledgeable and fast service I appreciate the hospitality always More

by Marymcswain19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Werner Kia responded

Thank you for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 11, 2023

Thoughtful dealer with a friendly and communicative service department who lets the customer know the status of their service More

by Cpwatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
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Aug 14, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us. We are happy to hear that our team was both kind and informative. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs.

August 11, 2023

Timothy Fessler was so nice which was a welcome change to what I’m accustomed to.He not only took great care of my car he even gave it a complimentary wash which I appreciated so much.I think he deserves a r More

by Frances.mustangsally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy fesseler
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Aug 14, 2023 -

Werner Kia responded

Frances, Thank you for leaving Timothy this positive review! We are so glad that he took great care of you and your vehicle throughout your visit. He will be delighted to hear of your kind words. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.

Aug 14, 2023 -

Frances.mustangsally responded

Thanks for a perfect job done.please give Tim a raise! Thank you Kia for my new car.I love it and I love you all too especially Tim Fessler

August 11, 2023

Very polite but did not apprise us of how the progress was coming and did not return our calls. More

by KATHY.STONG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D,washington
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Aug 16, 2023 -

Werner Kia responded

Hello Kathy, Thank you for your feedback on your service visit and were sorry to hear of your disappointment. We do apologize for the lack of communication from our staff. We will address this with our team. Please let us know if you have any questions. Thank you!

August 11, 2023

The customer service is beyond exceptional and I love their waiting area for the Service Department. My reason for the meh rating is due to the 3-4 hour wait for any service or repair to be made. I feel More

by ilovefsubball
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Report | Print
Aug 16, 2023 -

Werner Kia responded

Hello, Thank you for sharing your review with us and were delighted to hear that we provided exceptional customer service during your visit here at Werner Kia! However, we understand we were not completely satisfied and we do apologize for the wait time that occurred during your visit. If you would like to discuss your review with us, please contact us at the dealership and ask for he service manager. Thank you!

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