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Werner Kia

Tallahassee, FL

4.5
1,244 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,244 reviews

August 12, 2023

Chris was great. He helped find the perfect car at good rate. Thanks kia yeah More

by jaysonstewart19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Bailey
Aug 14, 2023 -

Werner Kia responded

Jayson, Congratulations on your new Kia! We are delighted that Chris could be of valuable assistance to you. We greatly appreciate the opportunity to work with you. We thank you for your positive review and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

August 12, 2023

They were attentive and serviced my car well. And gave nice service. I was greeted courteously and they provided transportation as my car was being serviced. That was a plus! I also was told in d More

by IHSANJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Patterson I give a 5 star rating , BILAL STEVENSON, JOSH FUTRELL
Aug 14, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us. Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 11, 2023

Timothy Fessler was so nice which was a welcome change to what I’m accustomed to.He not only took great care of my car he even gave it a complimentary wash which I appreciated so much.I think he deserves a r More

by Frances.mustangsally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy fesseler
Aug 14, 2023 -

Werner Kia responded

Frances, Thank you for leaving Timothy this positive review! We are so glad that he took great care of you and your vehicle throughout your visit. He will be delighted to hear of your kind words. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.

Aug 14, 2023 -

Frances.mustangsally responded

Thanks for a perfect job done.please give Tim a raise! Thank you Kia for my new car.I love it and I love you all too especially Tim Fessler

August 11, 2023

Very polite but did not apprise us of how the progress was coming and did not return our calls. More

by KATHY.STONG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D,washington
Aug 16, 2023 -

Werner Kia responded

Hello Kathy, Thank you for your feedback on your service visit and were sorry to hear of your disappointment. We do apologize for the lack of communication from our staff. We will address this with our team. Please let us know if you have any questions. Thank you!

August 11, 2023

The customer service is beyond exceptional and I love their waiting area for the Service Department. My reason for the meh rating is due to the 3-4 hour wait for any service or repair to be made. I feel More

by ilovefsubball
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Aug 16, 2023 -

Werner Kia responded

Hello, Thank you for sharing your review with us and were delighted to hear that we provided exceptional customer service during your visit here at Werner Kia! However, we understand we were not completely satisfied and we do apologize for the wait time that occurred during your visit. If you would like to discuss your review with us, please contact us at the dealership and ask for he service manager. Thank you!

August 11, 2023

Thoughtful dealer with a friendly and communicative service department who lets the customer know the status of their service More

by Cpwatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
Aug 14, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us. We are happy to hear that our team was both kind and informative. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs.

August 10, 2023

Its a simple Dealership but honestly that's fine with me, I don't need the glitz and glam to be in the dealership, I need it to be in the attitudes and personalities of the sale person and the vehicle. Which More

by Kryslyne Rutland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick was fabulous with paperwork and financial aspects.
Aug 16, 2023 -

Werner Kia responded

Thank you for your positive review, Kryslyne! We are so glad that our team could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 10, 2023

Tim Fessler was very professional and helpful in handling my recall items in my car! More

by 7floridamurrays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Aug 11, 2023 -

Werner Kia responded

Thank you for your positive review! We are so glad that Tim could get your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 09, 2023

Destinee Washington was great! She greeted us with a positive attitude and welcoming conversation. She was also very accommodating. She kept us up to date during the process of the More

by K. Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destinee Washington
Aug 11, 2023 -

Werner Kia responded

K. Turner, Thank you for leaving Destinee this positive review! We are so glad tat she took great care of you and your family and kept you well informed throughout the process. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

August 09, 2023

wonderful service, everything was perfect on time and beautiful. I think always a good service More

by yohnjairo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Aug 11, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

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