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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,244 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,244 reviews

August 17, 2023

Employees said they’d call back 3 times & didn’t. 5hr wait AFTER WORK FINISHED! More

by Pmaney
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Others told me they were treated same
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Aug 23, 2023 -

Werner Kia responded

Hello, Sorry to hear that your service took longer than expected. We understand that your time is valuable and we do apologize for the wait and for the lack communication. If you would like to discuss further, please contact us at the dealership. Thank you!

August 16, 2023

Poor would rate no star if I could. I been waiting on my tires key lock for almost a year now, not only that the maintenance is wack. My oil was change and my car notification said need More

by Niya Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
RUSSELL GRIFFIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
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Aug 23, 2023 -

Werner Kia responded

Hello Niya, Thank you for your review and please contact us at the dealership so we can help on your concerns with the tire key lock. We do apologize for the delay on the key lock and for the issues you encountered after the service to your vehicle.

August 15, 2023

This review is concerning the efforts of Jeremy Patterson as service advisor for my recent visit. He did an excellent job, was immediately available and attentive, kept me informed of progress and outcome, More

by eholmes1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
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Aug 16, 2023 -

Werner Kia responded

Thank you for taking the time to leave Jeremy this positive review! We are glad that he took great care of you and kept you well informed throughout your service. Providing a smooth and efficient experience is always our goal. We hope to see you again the next time you are in need of automotive service!

August 15, 2023

I loved the experience, essentially the video of my inspection, also Tim was especially nice. More

by fwcchick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Report | Print
Aug 16, 2023 -

Werner Kia responded

Thank you for your positive review! We are glad that Tim could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 15, 2023

The Werner Kia service advisor, Timothy Fessler, handle the service required on my ‘21 Telluride very well! More

by AKYLE45FAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
Report | Print
Aug 16, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us! We are glad that Timothy took great care of you and your 2021 Kia Telluride. It is our pleasure to serve you. Please do not hesitate to give us a call if we may ever be of further service to you.

August 15, 2023

Didn’t take long and quality service, I have never used the Werner shuttle but it was clean/safe! More

by bellchris2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destinee
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Aug 16, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are delighted that our team could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

August 14, 2023

Jeremy was prompt, courteous, and informative. He was very effective and pleasant. He is an exemplary employee. More

by eholmes1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Aug 14, 2023 -

Werner Kia responded

Thank you for leaving Jeremy this 5-star rating! We are overjoyed that he could provide you with quality and efficient service, and he will be honored to hear of your kind words. We hope to see you again the next time you are in need of automotive service!

August 14, 2023

Great customer service from Erwin MIKEL and Nick. But it took too LONG. We were there almost five hours! More

by catherinebirdsong
Recommend Dealer
Yes
Employees Worked With
Mikel Ervin
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Aug 16, 2023 -

Werner Kia responded

Hello Catherine, While it was great to hear that Mikel and Nick provided good customer service during your service visit we do apologize for the time it took to complete the services on your vehicle. We appreciate the feedback and will share this with the service team. Thank you!

August 14, 2023

Great service department. The staff is very professional. They work hard to keep your vehicle in top shape. More

by Kmw1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
Report | Print
Aug 15, 2023 -

Werner Kia responded

Thank you for your kind review! We are happy to hear that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

August 12, 2023

He was extremely helpful great smile knowledgeable and fast service I appreciate the hospitality always More

by Marymcswain19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Werner Kia responded

Thank you for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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