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Werner Kia

Tallahassee, FL

4.5
1,244 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,244 reviews

August 20, 2023

The customer service engagement throughout the process was awesome. I would recommend friends and family to visit the Kia family. Thanks!!! More

by ronnie_32310
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Bailey and the approval team. Can't remember the names. Thanks to all.
Aug 21, 2023 -

Werner Kia responded

Thank you so much for your positive review and recommendation! We are delighted that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 19, 2023

Very professional, clean, and kind. Lee Harvey was professional and knowledgeable about the vehicles. He is an asset to your team More

by AMANDA.RAD0701
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Marmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Werner Kia responded

Amanda, Thank you so much for your positive review! We are so glad that Lee could provide you with 5-star service. He definitely is an asset to our team, and he will be honored to hear of your kind words. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 19, 2023

Service is awful and customer service worse. Will not return but will drive 1.5 hrs out of state for service More

by JSHDIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Werner Kia responded

Hello, Thank you for sharing your service experience with us. Were sorry to hear that your expectation were not met but we would like to speak to you to see how we can resolve your concerns with our service department. Please contact us at the dealership and ask for the service manager. Thank you!

August 19, 2023

Tim Fessler and the service team were helpful and professional. They got me back on the road within the time frame I was provided. More

by ROZ1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Aug 21, 2023 -

Werner Kia responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that Tim provided you with nothing less. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

August 19, 2023

It always takes 2+ hours AT LEAST when going in for service on my vehicle. The last time I went in for an oil change I arrived 30 minutes early for my appointment and was told there was a 2 hour wait b More

by CARISSA.GOSA95
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Werner Kia responded

Hello Carissa, Thank you for your review. We do apologize for the wait time that occurred during your service visits. We have forwarded your review to our service team. Thank you!

August 18, 2023

My salesperson, Chad was very helpful in helping me with this process. He was a true professional, very knowledgeable and I would recommend anyone to go see him if they are looking for an auto purchase. More

by balirice27
Recommend Dealer
Yes
Employees Worked With
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Werner Kia responded

Thank you for leaving Chad this positive review! We are so glad that he could provide you with 5-star service. He will be honored to hear of your kind words and to know that he earned your kind recommendation. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 18, 2023

Werner Kia could use some new facilities. But the staff is nice and they’re trying. More

by nitsirk90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RUSSELL GRIFFIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Werner Kia responded

Hello, Thank you for your feedback and were sorry to hear of your concerns with our dealership. We will share this with our management team. Thank you!

August 18, 2023

Great experience and loved how they took care of my vehicle and will see them soon More

by jojuniamosley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us. We are so glad that our team could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 18, 2023

Took a half star away bc of the facility. could have been a better waiting area ;-) More

by johnhawk1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim F
Aug 23, 2023 -

Werner Kia responded

John, Thank you for your comments and we do appreciate your feedback and were sorry to hear of your concerns. We will share this with our management team. Thank you!

August 17, 2023

My advisor Mike Wyre in the service department has always been a great guy since I purchased my vehicle from Kia.. He gets me in and out in a timely manner. Im Very well satisfied with my service at More

by ammie.knight1723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Werner Kia responded

Thank you for your wonderful review! Providing quality and efficient service is so important to us here at Werner Kia, and we are glad that Michael's efforts could consistently meet your satisfaction. It is our pleasure to serve you and your Kia's needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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