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Werner Kia

Tallahassee, FL

4.5
1,246 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,246 reviews

July 06, 2024

We had a wonderful experience with Tyrique Faust. He was so kind, patient and professional with us during the whole process. We appreciate and highly recommend him! More

by Jessica R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK BONO
5.0
This rating includes all reviews, with more weight given to recent reviews.
TYRIQUE FAUST
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Werner Kia responded

Jessica, We greatly appreciate you for leaving Tyrique this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Tyrique could provide you with top notch service. We are delighted to know that he was so kind, patient and professional. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Werner Kia team!

July 05, 2024

Michael Ware was great. He always makes sure that I am taken care of. He is a good listener keeps me on top of what is needed for my car. Thanks Mike More

by gailrsimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Werner Kia responded

Thank you for leaving Michael this positive review! We are glad to hear that Michael took great care of you and your automotive needs. We are happy to know that he was great and was a good listener. Please do not hesitate to let us know how we may be of further service to you.

June 19, 2024

I recently visited the service department at Werner KIA where I experienced a warm welcome and attentive service. Cornelius Thompson, my service advisor, was both knowledgeable and worked efficiently to a More

by restromberg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CORNELIUS THOMPSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Werner Kia responded

restormberg, Providing exemplary and quality service is so important to us here at Werner Kia and we are glad that Cornelius's efforts could meet your satisfaction! We are thrilled to know that he was knowledgeable and worked efficiently to address your concerns. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 12, 2024

Disrespectful, ignorant, shady, incompetent, offensive, uncaring, and argumentative. I have never been treated so badly from any other place than this one More

by JEL2505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Marmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
CRAIG MILLER
1.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN GORNIAK
1.0
This rating includes all reviews, with more weight given to recent reviews.
BILLY REDDING
1.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
1.0
This rating includes all reviews, with more weight given to recent reviews.
RICK GLADWELL
1.0
This rating includes all reviews, with more weight given to recent reviews.
JEREMY PATTERSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
CORNELIUS THOMPSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
DERICK MCCRAY
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

My experience with Tyrique Faust was superb. He listened and understood my needs/wants and made sure I was satisfied with my pick which was the 3rd vehicle I looked at. He didn’t try to rush me More

by Toni Jackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TYRIQUE FAUST
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Werner Kia responded

Toni, thank you for your positive review! We are so glad that Tyrique took great care of you and met your automotive needs. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

June 05, 2024

Needed service on our 2020 KIA Sportage and to take care of a recall ticket. We worked with Mario Rodriguez at the service center to schedule and handle the work. Have to say that Mario is one of the m More

by Bobnpat2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Werner Kia responded

Thank you for taking the time to leave us this positive review! We are glad that Mario got your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 02, 2024

The service department has been greatly improved. My Service Consultant Mario expeditiously handled my repair, including warranty coverage. Marion did an excellent job keeping me informed of the prog More

by jamesearl55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM FESSLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Werner Kia responded

James, Thank you so much for leaving Mario this positive review! We are glad to hear that Mario took great care of you and your automotive needs. We are happy to know that he did an excellent job keeping you informed on the progress of your repairs. Please do not hesitate to let us know how we may be of further service to you.

May 29, 2024

Kia has given me the worst service of my life. I went there twice because my check engine light was on, and to no avail they couldn’t find the issue. And they made me pay the diagnostic fee after More

by Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BRIAN GORNIAK
1.0
This rating includes all reviews, with more weight given to recent reviews.
JEREMY PATTERSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Werner Kia responded

Janice, We're genuinely sorry to hear about your disappointing experience with our Service Department. Your feedback is incredibly important to us, and we deeply regret that we failed to meet your expectations. Your dissatisfaction is not taken lightly, and we do want to make sure your issues are resolved. Please contact our Dealership, and ask for the Service Manager. Your satisfaction is our priority, and we're dedicated to regaining your trust.

May 15, 2024

The best part of my buying experience was working with my salesman, Christian Ward! Christian was knowledgeable and answered all of my questions. Highly recommend Christian! More

by Cathcollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHRISTIAN WARD
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Werner Kia responded

We greatly appreciate you for leaving Christian this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Christian could provide you with top notch service. We are delighted to know that he was knowledgeable and answered all of your questions. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Werner Kia team!

May 06, 2024

Cornelius provided. excellent Customer service. I enjoy the waiting room and the snacks provided. My only concerns is the wait time . More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CORNELIUS THOMPSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Werner Kia responded

Liz, We are grateful for you leaving Cornelius this flawless review! We are thrilled to hear that Cornelius took phenomenal care of you and could provide you with excellent and quality service. Please drive safely and do not hesitate to let us know how we may be of further service to you.