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Werner Kia

Tallahassee, FL

4.5
1,247 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,247 reviews

October 21, 2023

Quality of service and amenties was good. Mario was very helpful. I even liked that an approximate completion time was in initial paperwork. Unfortunately it was not ready at the 2 hour p More

by scamps0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
Oct 24, 2023 -

Werner Kia responded

Thank you for taking the time to share your feedback with us regarding your recent service visit. We appreciate your kind words about the quality of service and the amenities provided during your visit, as well as your positive experience with Mario. However, we are sorry to hear about the extended wait times you've experienced during your last three visits. We understand how important it is to have your vehicle ready within the estimated time, and we apologize for the inconvenience you've faced. We will review our processes and communication to ensure we can provide a more accurate time frame for your future visits. If you would like to discuss further, please contact our dealership and ask for the service manager. Thank you and have a great day!

October 20, 2023

Cornelius Thompson Was very great at helping through the whole process stayed in contact with me letting me everything that was going on with the car responded to calls and messages. More

by Iyanna Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Thompson
Oct 23, 2023 -

Werner Kia responded

Lyanna, Thank you for sharing the positive experience you had with Cornelius! We are glad that he took great care of you and kept you well informed throughout the process. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call!

October 18, 2023

The Manger himself came out and made sure I was satisfied, and I got the oil in my car changed and got to pick it up the same day! More

by Jonathan Erby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DWAYNE GRIFFIN, BILAL STEVENSON, JOSH FUTRELL
Oct 18, 2023 -

Werner Kia responded

Jonathan, We greatly appreciate you for leaving us this 5-star review! We are glad that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. We are delighted to know that the manager came out and made sure you were satisfied with your service visit. Please do not hesitate to let us know how we may be of further service to you.

October 18, 2023

I would 100% recommend Warner Kia to any prospective car buyers. From start to finish they were professional and very welcoming, easy to talk to and honest. I worked with Tyrique Faust, he made sure I got t More

by coelina.jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrique Faust
Oct 19, 2023 -

Werner Kia responded

Coelina, We are grateful for you leaving Tyrique this marvelous review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Tyrique could provide you with top notch service. We are pleased to know that he was professional, very welcoming, easy to talk to and honest. If there is ever anything more that we may help you with please do not hesitate to let us know. We warmly congratulate you on your new vehicle- behalf of the entire Werner Kia team!

October 18, 2023

Cornelius was Friendly, knowledgeable, polite, thorough, informative. I waited about as long as they said it would take to get the oil change. More

by TAJ.SHOTWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius 5- Stara, BILAL STEVENSON
Oct 18, 2023 -

TAJ.SHOTWELL responded

The affords and kindness of the Representatives and the amenities at Kia help make the waiting at its service department pleasant.

Oct 19, 2023 -

Werner Kia responded

Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Cornelius efforts could meet your satisfaction! We are thrilled to hear that he was friendly, knowledgeable, polite, thorough and informative to you during your service visit. Please do not hesitate to let us know how we may be of further service to you.

October 18, 2023

very friendly and helpful. very through on explaining the service procedure. The waiting area was a little chilly. More

by kmbb77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Paterson
Oct 19, 2023 -

Werner Kia responded

Thank you so much for taking the time to leave us this positive review! We are glad to hear that our team took great care of you and could provide you with thorough and efficient service. We are pleased to know that they were friendly, helpful and explained everything that would be done to your vehicle during its service here at Werner Kia. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 17, 2023

Service was good waiting area was to cold over all it was ok service took long then I Thought More

by BonnieMILLER419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Oct 18, 2023 -

Werner Kia responded

Bonnie, Providing quality and efficient service is so important to us here at Werner Kia and we are glad our teams efforts could meet your satisfaction! Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 16, 2023

The service was outstanding and the time it took to get me out of the dealership after my oil change was brief. 5 Stars all around. More

by REDSOXJUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
Oct 16, 2023 -

Werner Kia responded

Thank you so much for leaving us this 5-star review! We are glad to hear that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. Please do not hesitate to let us know how we may be of further service to you.

October 16, 2023

Always a great experience. Have purchased my last three cars from werner kia...no regrets. More

by TRENTSEXTON352
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RUSSELL GRIFFIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

TRENTSEXTON352 responded

Thanks to everyone for the great experience.

Oct 17, 2023 -

Werner Kia responded

Providing top notch service is so important to us here at Werner Kia and we are glad our teams efforts could meet your satisfaction! We are honored to have had the opportunity to work with you. We are delighted to know that you always have a great experience here. It is an honor to have earned your confidence and loyalty with us. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire team!

October 15, 2023

Excellent customer service. Tim Fessler always goes above and beyond to make sure the customers are satisfied! My vehicle was serviced in less than a hour. Thanks guys for all y More

by Deisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
Oct 16, 2023 -

Werner Kia responded

Deisha, Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Tim's efforts could meet your satisfaction! We are pleased to know he always goes above and beyond for the customer. Please do not hesitate to let us know how we may be of further service to you.

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