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Werner Kia

Tallahassee, FL

4.5
1,249 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,249 reviews

October 27, 2023

I like the dealership . They can vacuum they cars better though when doing a courtesy wash More

by Quashonaking97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN GORNIAK
3.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MR.McCray!!! He is great in the service department.
Oct 30, 2023 -

Werner Kia responded

We are grateful for your positive feedback and advice! We are glad to hear our team took good care of you and your automotive needs. Please do not hesitate to give us a call if you have any questions or concerns we would love to help.

October 27, 2023

I absolutely love this dealership and i would be back to by another vehicle from there. Keviron Rollins was the best, I recommend him for anyone :) More

by dara.schamens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Marmon
3.0
This rating includes all reviews, with more weight given to recent reviews.
CRAIG MILLER
4.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN GORNIAK
3.0
This rating includes all reviews, with more weight given to recent reviews.
BILLY REDDING
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Ortiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Diacont
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Marr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Dukes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keviron Rollins, PERRY WEEMS, DWAYNE GRIFFIN
Oct 30, 2023 -

Werner Kia responded

Dara, We greatly appreciate you taking the time to leave Keviron this stellar review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Keviron could provide you with top notch service. We are happy to hear you love it here at Werner Kia and we look forward to the opportunity to work with you again in the future when the time comes. Congrats on your new vehicle- behalf of the entire team!

October 26, 2023

Service is always prompt & professional. You can’t find a better service manager than Tim. More

by rojasb0317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
Oct 27, 2023 -

Werner Kia responded

Thank you for your wonderful review! We are glad that our team consistently provides you with quality and efficient service. Tim will be honored to hear of your kind words. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

October 25, 2023

background music is too loud needs to be lower so that people can talk NOW More

by alanterrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Harvey
October 25, 2023

Werner Kia prides itself on customer satisfaction. They are a very friendly and knowledgeable dealership. More

by harley13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
Oct 26, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Safe travels!

October 25, 2023

I have called for three days straight trying to reach an advisor due to my car needing to be checked asap. I have yet to receive a call back from anyone. I have left messages and the receptionist has tried More

by denise.vall
Recommend Dealer
No
Employees Worked With
I don’t know names
Oct 27, 2023 -

Werner Kia responded

Denise, Thank you for your feedback. We sincerely apologize for the inconvenience and frustration you have experienced in trying to reach one of our advisors regarding your car. Your concerns are important to us, and we deeply regret any delays in addressing your vehicle's needs. We will forward your concerns to management. Thank you and have a great day!

October 24, 2023

Cornelius Thompson did a great job servicing my vehicle and making the process as smooth as possible. More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius Thompson
Oct 25, 2023 -

Werner Kia responded

Victoria, Thank you for your kind review! It is always our goal to ensure our guests' experience is as smooth as possible, and we are glad that Cornelius provided you with nothing less. We hope to see you again the next time your vehicle is ready for service!

October 23, 2023

The service was not as expected, usually they greet you as soon as you pull up in the service area, well they didn't this time, I had to walk inside and as many workers at their desk no one looked up for a More

by Rvgillette3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick McCray
Oct 24, 2023 -

Werner Kia responded

We sincerely apologize for the subpar service you received during your recent visit to our dealership. Your feedback is invaluable to us, and we deeply regret that your experience did not meet the standards we strive to maintain. We aim to ensure that our customers have a smooth and convenient experience, and we clearly fell short in this instance. If you would like to discuss further, please contact our dealership and ask for the Service Manager. Thank you and have a great day!

October 23, 2023

I had a super polite and helpful service representative who helped me out. He was very knowledgeable and let me know up front what services they would be preforming that day and how long it would take. Tha More

by KAYCEETAIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DWAYNE GRIFFIN, Tim Duke
Oct 23, 2023 -

Werner Kia responded

Thank you for taking the time to leave us this positive review! We are happy to hear that our team took great care of you and your automotive needs during your recent visit. Providing thorough and efficient service is so important to us. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 22, 2023

5 1/2 hrs too long for oil change. No multi point service check done. Ordered wrong part for seat. Were to order part again and call, no call. Service clock on computer not reset. More

by NELLIEB1946
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy dropped ball, Mario helped me finish.
Oct 24, 2023 -

Werner Kia responded

Thank you for your feedback. We are deeply sorry for the extended wait time and the inconvenience you experienced during your recent visit to our service department. The ordering of the wrong part and the lack of communication regarding the reordering is certainly not the level of service we intend to provide. Your feedback is invaluable to us, and we will take steps to rectify these issues and ensure a more efficient and satisfactory service experience in the future. If you have any additional concerns or feedback, please don't hesitate to contact our dealership, and ask for the Service Manager. Thank you and have a great day!

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