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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,249 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,249 reviews

November 06, 2023

Mario Rodriguez was our service advisor, we was extremely efficient and explained everything very well. He also helped us set up our next appointment and was overall extremely helpful. More

by Tyfox93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
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Nov 07, 2023 -

Werner Kia responded

Tyfox, Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Mario's efforts could meet your satisfaction! We are thrilled to hear that he explained everything to you very well. Please do not hesitate to let us know how we may be of further service to you.

November 06, 2023

The service was finished earlier than promised. They also washed the outside of the vehicle More

by NPLUMLEY49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL
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Nov 07, 2023 -

Werner Kia responded

Thank you so much for leaving us this amazing review! We are glad to hear that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 06, 2023

Worst experience ever. Customer service was very disappointing and I will never return back to Werner Kia in Tallahassee ever again. More

by zitiviaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Venderick
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Nov 08, 2023 -

Werner Kia responded

We are truly sorry to hear about your disappointing experience at our dealership. We understand the importance of excellent customer service and deeply regret any shortcomings you may have encountered during your visit. Your feedback is valuable to us, and we would appreciate the opportunity to understand more about the specific issues you faced and work towards resolving them. We want to ensure that all our customers have a positive experience with us, and your feedback can help us improve. If you would be willing to share more details about your experience, please feel free to contact our dealership and ask for the General Manager. Thank you and have a great day!

November 06, 2023

The dealership was very helpful and kind during the process of me buying a car. More

by HINSONK67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Werner Kia responded

We greatly appreciate you for leaving us this stunning review! We are so honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are thrilled to know that they were very helpful and kind during your car buying experience here at Werner Kia. If there is ever anything more that we may help you with please do not hesitate to let us know. Congratulations on your new vehicle- behalf of the entire team!

November 04, 2023

They were quick and did everything as it should be done with great customer service More

by trevordull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Marmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN GORNIAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
BILLY REDDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PERRY WEEMS, DWAYNE GRIFFIN, BILAL STEVENSON, JOSH FUTRELL
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Nov 06, 2023 -

Werner Kia responded

Trevordull, Thank you very much for leaving us this 5-star review! We are happy to hear that our team took amazing care of you and could get your automotive needs taken care of quickly and efficiently. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 04, 2023

Drop off of my vehicle for application of Polycoat was easy and Russell explained what he was going to do. The vehicle was ready for pick up on time. I would also like to thank Owen for helping me with se More

by nolebull
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RUSSELL GRIFFIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen
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Nov 06, 2023 -

Werner Kia responded

Nolebull, Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Russel's and Owen's efforts could meet your satisfaction! We are thrilled to know that Russell explained what he was going to do to your vehicle while it was being serviced. Please do not hesitate to let us know how we may be of further service to you.

November 02, 2023

Mario Rodriguez was great from check-in to check-out. I wish him well with the company. More

by naratashamiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
Report | Print
Nov 02, 2023 -

Werner Kia responded

Thank you very much for taking the time to leave Mario this wonderful review! We are glad to hear that Mario took great care of you and your automotive needs. Please do not hesitate to let us know how we may be of further service to you.

November 02, 2023

Clean and safe place friendly staff, customer ride was safe and quick. Service was really quick. More

by mrsmoultriegrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Werner Kia responded

Providing quality and efficient service is so important to us here at Werner Kia and we are glad that our teams efforts could meet your satisfaction! We are pleased to know that everyone was friendly and that your service was really quick. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 02, 2023

Cornelius is great and very helpful as well as the other staff I don’t meet that works on my car. More

by hterianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius
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Nov 03, 2023 -

Werner Kia responded

We are grateful for you leaving Cornelius this marvelous review! We are glad to hear that Cornelius took great care of you and your automotive needs. We are delighted to know that he was very helpful. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 01, 2023

Chad was FANTASTIC! The dealership met all my needs and did not apply high pressure tactics regarding my vehicle purchase. . I had no interaction with Marcos. More

by nolebull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Werner Kia responded

Nolebull, We greatly appreciate you for leaving Chad this fantastic review! We are honored to have had the opportunity to work with you and we are glad that Chad could provide you with top notch service that you so much deserve. We are delighted to know that he met all of your needs and did not apply high pressure on you. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Werner Kia team!

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