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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,246 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,246 reviews

November 08, 2023

I feel as though I consented to xxxx with this auto deal, horrible, run away! More

by latmonjo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marcos Ortiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Dukes
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Werner Kia responded

We are sorry to hear about your dissatisfaction with your recent auto deal. Your feedback is important to us, and we take your concerns seriously. We would appreciate the opportunity to better understand the specific issues you faced. If you would like to discuss further, please don't hesitate to contact our dealership and ask for the General Manager. Thank you and have a great day!

November 08, 2023

We had a positive experience at the Werner Kia dealership. The staff was incredibly helpful and knowledgeable, guiding me through the car-buying process with patience and expertise. The sales team More

by ajw2255
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcos Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
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Nov 08, 2023 -

Werner Kia responded

We greatly appreciate you for leaving us this terrific review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were not pushy and allowed you to take the time to make the right decision for you. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Werner Kia team!

November 08, 2023

I drive a brand new 2024 car, with 12k miles, y'all said I needed an alignment.... $180 when every shop charges between $60-80... I took my car to 2 different alignment shops, and was told I didn't need one More

by megan.marie22608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : !dnajan, BILAL STEVENSON, JOSH FUTRELL
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Nov 09, 2023 -

Werner Kia responded

Thank you for your feedback. We sincerely apologize for any inconvenience and frustration you've experienced regarding the recent service on your vehicle. Our goal is to provide reliable and trustworthy service, and we regret any miscommunication that occurred. If you would like to discuss further, please contact our Dealership and ask for the Service Manager. Thank you and have a great day!

November 08, 2023

I am satisfied with the purchase on the Kia and the service they provided for me. More

by Kristiezella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Nov 08, 2023 -

Werner Kia responded

Kristiezella, Thank you so much for leaving us this marvelous review! We are thrilled to hear that our team took great care of you and your automotive needs. We are glad to know that you are satisfied with your service visit here at Werner Kia. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 07, 2023

Derrick was very professional and polite and explained things as each step was done. He was very nice. More

by KIMBERLYALLEN826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick McCray
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Nov 07, 2023 -

Werner Kia responded

Providing thorough and efficient service is so important to us here at Werner Kia and we are glad that Derrick's efforts could meet your satisfaction! We are pleased to hear that he was very professional, polite and explained everything to you while your vehicle was being serviced. Please do not hesitate to let us know how we may be of further service to you.

Nov 07, 2023 -

KIMBERLYALLEN826 responded

Thank you

November 07, 2023

Tim is always very helpful, quick, and attentive when I come in! Happy to continue working with Tim and Kia Werner. More

by CHARLOTTE.R.WATERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
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Nov 07, 2023 -

Werner Kia responded

Charlotte, Thank you very much for leaving Tim this stunning review! We are glad to hear that Tim took excellent care of you and could get your automotive needs taken care of quickly and efficiently. We are delighted to know that he was very helpful and attentive. We look forward to continue serving you and your future automotive needs for many years to come.

November 06, 2023

Generally a good experience. The people were nice and did not provide a hassle experience More

by AMYJO865
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcos Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrique Faust
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Nov 06, 2023 -

Werner Kia responded

We are grateful for you leaving us this positive review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with outstanding service. We are glad to hear they were nice and did not provide a hassle experience. Please drive safely and do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Werner Kia team!

November 06, 2023

Mario Rodriguez was our service advisor, we was extremely efficient and explained everything very well. He also helped us set up our next appointment and was overall extremely helpful. More

by Tyfox93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
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Nov 07, 2023 -

Werner Kia responded

Tyfox, Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Mario's efforts could meet your satisfaction! We are thrilled to hear that he explained everything to you very well. Please do not hesitate to let us know how we may be of further service to you.

November 06, 2023

The service was finished earlier than promised. They also washed the outside of the vehicle More

by NPLUMLEY49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL
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Nov 07, 2023 -

Werner Kia responded

Thank you so much for leaving us this amazing review! We are glad to hear that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 06, 2023

Worst experience ever. Customer service was very disappointing and I will never return back to Werner Kia in Tallahassee ever again. More

by zitiviaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Venderick
Report | Print
Nov 08, 2023 -

Werner Kia responded

We are truly sorry to hear about your disappointing experience at our dealership. We understand the importance of excellent customer service and deeply regret any shortcomings you may have encountered during your visit. Your feedback is valuable to us, and we would appreciate the opportunity to understand more about the specific issues you faced and work towards resolving them. We want to ensure that all our customers have a positive experience with us, and your feedback can help us improve. If you would be willing to share more details about your experience, please feel free to contact our dealership and ask for the General Manager. Thank you and have a great day!

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