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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,244 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,244 reviews

November 14, 2023

Service was great! Friendly service, reasonable pricing, comfortable waiting are. I highly recommend this dealership. More

by rebekah.Kristensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
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Nov 15, 2023 -

Werner Kia responded

Rebekah, Thank you so much for leaving us this pleasant review and recommendation! We are thrilled to hear that our team took excellent care of you and could provide you with quality and efficient service. We are amazed to know that they were friendly and gave you a reasonable price for your service. We hope to see you again when the time comes for your next service.

November 14, 2023

Serviced my vehicle and had a great experience! Helped by Jeremy Patterson ! Job well done ! More

by gmendez1719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY REDDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy, Patterson
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Nov 15, 2023 -

Werner Kia responded

Providing thorough and efficient service is so important to us here at Werner Kia and we are glad that Jeremy's efforts could meet your satisfaction! We are pleased to know that he made your service experience with us a great one. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 14, 2023

They were able to fix my flat tire and did so efficiently. They were great with communication. More

by ANGEPARIS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Nov 15, 2023 -

Werner Kia responded

We greatly appreciate you for leaving us this stellar review! We are pleased to hear that our team took great care of you and your automotive needs. We are delighted to know that they were great with communication. If there is ever anything more that we may help you with please do not hesitate to let us know.

November 13, 2023

They were super helpful and super informative and the person who helped me, Cornelius Thompson, was amazing More

by Gabriela z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius Thompson
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Nov 14, 2023 -

Werner Kia responded

Gabriela, Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Cornelius's efforts could meet your satisfaction! We are happy to know that he was super helpful and informative. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 12, 2023

Werner Kia completed repairs in a timely manner. Thank you all for everything. Thankful to have my SUV back, running great! More

by MDDAVIS81
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Werner Kia responded

We are grateful for you leaving us this wonderful review! We are glad to hear that our team took great care of you and could get your automotive needs taken care of in a timely manner. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 12, 2023

Extremely knowledgeable regarding their inventory and helped us pick out the best family car! They were patient and understanding and made us feel extremely comfortable with such a large purchase. More

by aeason6262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Marmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Werner Kia responded

Thank you so much for leaving us this incredible review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with 5-star service. We are pleased to know that they were patient, understanding and made you feel extremely comfortable. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you. We warmly congratulate you on your new vehicle- behalf of the entire Werner Kia team!

November 12, 2023

Great job by Mario to start, David & Trei shuttle drivers and everyone at the dealership. Top notch service on the car and excellent customer service and attention to detail! More

by tvillarreal10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Rodriguez, David & Trei
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Nov 13, 2023 -

Werner Kia responded

Providing thorough and efficient service is so important to us here at Werner Kia and we are glad that Mario's, David's and Trei's efforts could meet your satisfaction! We are amazed to know that they paid attention to detail. Please do not hesitate to let us know how we may be of further service to you.

November 12, 2023

I personally changed the cabin air filter 1 month prior to the appointment and the service tech told my wife she needed a cabin air filter. Also, the day after the service, an alert for low oil and washer More

by Tonka.cure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim but I didn't get his last name.
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Nov 15, 2023 -

Werner Kia responded

Thank you for bringing your recent service experience to our attention, and we sincerely apologize for the inconvenience and confusion caused during your visit. To address your concerns and to ensure a thorough review of your service, we kindly request that you contact our Dealership, and ask for the Service Manager at your earliest convenience. Thank you and have a great day!

November 11, 2023

My experience was positive. The staff was professional, polite, and knowledgeable. I would definitely recommend to friends and family. More

by DREWBRUDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Report | Print
Nov 13, 2023 -

Werner Kia responded

We greatly appreciate you for leaving us this marvelous review and recommendation! We are pleased to hear that our team took amazing care of you and could provide you with thorough and efficient service. We are delighted to know that they were professional, polite and knowledgeable. We hope to see you again when the time comes for your next service.

November 11, 2023

Poor communication skills, unavailable mostly through the entire process, complete waste of time bringing my car there. They are money hungry and always backed up. More

by SNAESHIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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Nov 15, 2023 -

Werner Kia responded

Snaeshia, Thank you for sharing your feedback with us, and we sincerely apologize for the poor experience you had during your recent visit to our dealership. Your satisfaction is of the utmost importance, and we regret that we did not meet your expectations. We are actively reviewing our internal communication processes and service scheduling to address the issues you've highlighted. Your concerns have been forwarded to our management team, and we hope to have the opportunity to make amends. Thank you and have a great day!

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