Back

Werner Kia

Tallahassee, FL

4.5
1,245 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
Contact Dealership

2755 W Tennessee St

Tallahassee, FL

32304

Directions

By Type

Showing 1,245 reviews

March 02, 2022

Great customer service, with people that’s willing to help in anyway. I will recommend that if needed a car to you give them a try. More

by albertwilkins67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TERREL GETER
Mar 02, 2022 -

Werner Kia responded

Wow, thank you, albertwilkins67, for the five-star review! Our team is happy to hear about customer experiences because here at Werner Kia, we are always striving to provide the best service. Your feedback is definitely uplifting and we’re glad you obtained excellent assistance. All of us look forward to working with you again in the future!

March 02, 2022

I ordered a spare tire for my 2021 Forte on Monday and I was told that it would arrive by today. Today I called and was told that they are back-ordered and would not be available until after the end of Mar More

by Frederick Lucies
Recommend Dealer
No
Employees Worked With
ROSSANO ROBINSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Werner Kia responded

Hello Frederick, on behalf of the whole team here at Werner Kia, we would like to offer our apologies for how your time with us went. Our top priority is always customer service and satisfaction, and not being able to accomplish that with you is unacceptable. Please message us your contact info so we are able to get in touch with you. We would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. We thank you for your feedback, and we hope to hear from you soon.

Mar 03, 2022 -

Frederick Lucies responded

Frederick Lucies

Mar 03, 2022 -

Frederick Lucies responded

You have my info in your database since I traded for my 2021 Kia on March 2, 2021. email flucies@gmail.com, phone 239-834-7450

February 28, 2022

You have an online ordering system on your website. It clearly does not work. I put in a request 3 weeks ago, and because I did not hear anything back, I put in another request a week ago. Exasperat More

by Frederick Lucies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ROSSANO ROBINSON
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Werner Kia responded

Thank you for taking the time to write this review, Frederick. We do not take negative customer feedback lightly and appreciate you for bringing this situation to our attention. Here at Werner Kia, we are known to provide our guests with the best experience possible and it’s very disheartening to hear that you are feeling unsatisfied. However, with the information you’ve provided, we will do what we can to remedy this situation. We hope you would consider returning to us in the future, thank you again.

February 26, 2022

Always a pleasure to meet with the staff and be a repeat customer. So happy with my new car More

by erin.r.kuhlhoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEFF SIMONS, Breanna Sanani
Feb 28, 2022 -

Werner Kia responded

Wonderful, erin.r.kuhlhoff! We delight in creating a space for our Werner Kia customers to enjoy and knowing that you had a positive experience brings us much delight! We all felt you were a pleasure to work with and would love to have the opportunity to assist you again! We hope you enjoy your new car and feel free to visit us anytime!

February 21, 2022

Kia is very unprofessional and inconsiderate. No one ever call you back and the mechanic area is very slow on doing anything. You have to stay on them about fixing you car they rather stand outsi More

by Benjamingray3432
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BRIAN GORNIAK
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Werner Kia responded

Hello Benjamingray3432, we are appreciative of you for taking the time to write this review. Here at Werner Kia, we take customer feedback very seriously which is why we are known for our top-notch customer satisfaction. Our team is always praised for paying great attention to detail and what you've described does not align with our values, we will be taking your comments and sharing them within our team. Overall, we feel discouraged to hear about your experience and hope you would consider returning to us in the future. Thank you again.

February 05, 2022

Once again Kia did a great job. (My second SUV) Terrell was my attendant. He was a very professional, resourceful, pleasant, and knowledgeable Salesman. He kept in touch with me throughout the deal, texti More

by kmax.lewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TERREL GETER
Feb 07, 2022 -

Werner Kia responded

Hello kmax.lewis, we appreciate you for taking the time to write this review! Your needs are important to us and it’s awesome to hear that Terrell provided you with outstanding guidance during your vehicle search endeavors. At Werner Kia, we believe trust is key and enjoy forming long-lasting relationships with our customers! It was a pleasure to assist you and we look forward to providing another five-star experience for you in the future!

February 02, 2022

Very professional and I had a pleasant buying experience. All employees did their best to be helpful and courteous. More

by Annetteallen1258
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TERREL GETER
Feb 02, 2022 -

Werner Kia responded

Thank you, Annetteallen1258, it’s great to hear that you had a memorable experience with us! Rest assured, that we will take your comments for further encouragement within the Werner Kia team. We hope you never hesitate to reach out should you be in need of future automotive assistance, our team would love to be of service!

January 25, 2022

It was a pleasure doing business with Kia everyone was friendly and polite. My salesman was very knowledgeable More

by Sonia.pearsall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Werner Kia responded

That's very kind and very much appreciated, Sonia.pearsall! Our sales team is fantastic when it comes to creating a smooth and enjoyable Werner Kia experience! It brings our staff much joy to know you felt this to be true during your visit with us! Thank you very much and we look forward to assisting you again in the future!

January 23, 2022

Chad was delightful to work with. As was working with the F & I Manager Scott and the Sales manager Dan. Thanks guys. We have a great new 2022 Telluride More

by WFFGOOFY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Goulooze
Jan 25, 2022 -

Werner Kia responded

Thanks, WFFGOOFY, we appreciate the kind words and five-star rating! We care tremendously for our Werner Kia customers and it’s exciting to know this passion shines through Chad, Scott, Dan and the team! We hope you enjoy every mile in your new 2022 Kia Telluride and please feel free to visit us anytime!

January 17, 2022

Terrell is a patient sales person. As long as you work with him, he’ll work with you! Time is not a factor. He will go the extra mile to get you the best possible deal! Stay in contact with him and he’ll More

by yasminlarkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TERREL GETER
Jan 25, 2022 -

Werner Kia responded

Hello yasminlarkins! Your needs are important to us and it’s awesome to hear that you received outstanding guidance during your visit. Terrell is a great example of what it looks like to give undivided attention to our customers in order to make sure their needs are being met. We look forward to working with you again for any future wants and needs, Werner Kia is here for you!

...
101
...