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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,246 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,246 reviews

November 18, 2023

Great service, very knowledgeable and helpful. I would buy there again if I need to More

by rpraley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrique Faust
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Nov 20, 2023 -

Werner Kia responded

Rpraley, Thank you very much for leaving us this positive review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with A+ service. We are happy to know that they were very knowledgeable and helpful. We look forward to the opportunity to work with you again in the future. Please drive safely and do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Werner Kia team!

November 18, 2023

I had an awesome experience. The dealership was clean and comfortable and the service was prompt. More

by VALERIEDAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY REDDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Werner Kia responded

Valerie, Providing quality and efficient service is so important to us here at Werner Kia and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were prompt and your had an awesome experience. Please do not hesitate to let us know how we may be of further service to you.

November 18, 2023

Great experience, quick response upon arrival and great customer service from the representative, he answered all questions, needed. More

by EAGLEWINGS747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius Thompson
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Nov 20, 2023 -

Werner Kia responded

We are grateful for you leaving us this incredible review! We are glad to hear that our team took great care of you and your automotive needs. We are pleased to know that they were quick to response on your arrival and answered all of your questions. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 17, 2023

Great service, and amazing customer support. Every time I need help or assistance I am instantly provided with such. I really appreciate the team. More

by zachariah_wiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodrigues
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Nov 17, 2023 -

Werner Kia responded

Thank you so much for leaving us this wonderful review! We are glad to hear that our team took amazing care of you and your automotive needs. We are thrilled to know that every time you needed help you were instantly provided with it. We hope to see you again the next time your vehicle needs service.

November 17, 2023

Long wait for 'assigned' worker to connect with me as a service customer. When I checked in at my scheduled appointment, worker said 'oh, he's Mario's', meaning no one else would wait on me until Mario was More

by MURPH_102
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
4.0
This rating includes all reviews, with more weight given to recent reviews.
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November 16, 2023

Jeremy Patterson was super helpful and made sure to communicate everything that was happening with my car so that there were no surprises. More

by jalent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Patterson, BILAL STEVENSON, JOSH FUTRELL
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Nov 16, 2023 -

Werner Kia responded

Jalent, We are grateful for you leaving Jeremy this superb review! We are glad to hear that Jeremy took great care of you and your automotive needs. We are pleased to know that he communicated with you everything that was happening with your vehicle while it was being serviced. Please do not hesitate to let us know how we may be of further service to you.

November 16, 2023

Mr. Wyre took good care of me. He showed concern and made me feel very assured and welcomed. More

by kendraw911
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY REDDING
4.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Werner Kia responded

Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Michael's efforts could meet your satisfaction! We are happy to know that he showed concern for your need, made you feel welcomed and assured with your service visit. Please do not hesitate to let us know how we may be of further service to you.

November 15, 2023

I and the worst experience ever I've been hoodwinked and overcharged I will never go back More

by WILFREDOCONTRERAS1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BILLY REDDING
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Werner Kia responded

Wilfredo, We appreciate you taking the time to share your recent experience with us, and we sincerely apologize for any dissatisfaction or inconvenience you encountered during your visit. Your satisfaction is our priority, and we are committed to rectifying any issues and ensuring a better experience in the future. If you would like to discuss further, please contact our Dealership and ask for the Service Manager at your earliest convenience. Thank you and have a great day!

November 15, 2023

Great and on time service. Car was washed and cleaned in side. Lots of snacks and drinks available. More

by SHIKINDRAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL
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Nov 15, 2023 -

Werner Kia responded

Providing quality and efficient service is so important to us here at Werner Kia and we are glad that our teams efforts could meet your satisfaction! We are delighted to know that they got your service done greatly and on time. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 15, 2023

Horrible service department, very rude and very disorganized. Scheduling doesn’t know anything about vehicles. More

by amydcribbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Werner Kia responded

Amy, Thank you for bringing your recent service experience to our attention, and we sincerely apologize for the poor service and any frustration you encountered during your visit to our dealership. We understand the importance of courteous and organized service, and we want to assure you that your feedback is crucial, and we are committed to making necessary improvements to enhance our service offerings. Your concerns have been forwarded to our management team, and we hope to have the opportunity to address your concerns and regain your trust. Thank you and have a great day!

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