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337 Reviews of Werner Hyundai - Service Center
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August 02, 2024
Really appreciate the great service Charles Smith provided during my Service Appointment. He made me feel welcome and kept me updated on my Cars progress. He is a great asset to your team. provided during my Service Appointment. He made me feel welcome and kept me updated on my Cars progress. He is a great asset to your team. More
by tmiller89
Employees Worked With
Charles Smith
July 31, 2024
RUN DON'T WALK! !! Car brought in and remained there for over 2 months. The part was back ordered, (after their so called warranty was denied). $1100 for a starter c !! Car brought in and remained there for over 2 months. The part was back ordered, (after their so called warranty was denied). $1100 for a starter computer chip. ZERO communication from service, multiple calls to head office, head of service and corporate. A condescending representative would call us to say "we call too much". WHAT? A loaner car was promised and never delivered. Complete breakdown of service, accountability and overall willing to please any customer. We've purchased 4 vehicles from this location and will never return. Hyandai Vehicles are xxxx. All our vehicles have multiple paint flaws, and a lot of the interior features are inoperable after 2 years. My other daughters wheel rim disintegrated without notice. Nearly causing harm. Werner management should be ashamed of being in business. Oh! We got a $100 gift card. I'm going bring that back to them and tell them where to put it. Actually a 1/2 star is too good. More
by Wakullahomes
Employees Worked With
Charles
July 24, 2024
This was my first time using this service center for my newly purchased vehicle. I was overly impressed by the service I received. Tre Preston and the team made me feel extremely comfortable with my serv newly purchased vehicle. I was overly impressed by the service I received. Tre Preston and the team made me feel extremely comfortable with my service, explained what was being done and ensured that I was OK with the services offered. I was provided a courtesy ride to and from the location which came quickly and was very convenient. The service center called to let me know when the service added on at the last minute was completed. Thank you Tre and team for your professionalism, level of courtesy, and knowledge of the services performed on my vehicle. I will return. More
by I. Anderson
July 11, 2024
I took my daughter's car in for an issue with the backup camera. It was quickly repaired. Douglas Davis kept me informed of the process and I received excellent customer service. Doug was an absolute pleasu camera. It was quickly repaired. Douglas Davis kept me informed of the process and I received excellent customer service. Doug was an absolute pleasure to work with. More
by Jessica.chaddock
Employees Worked With
Douglas, Davis
July 06, 2024
Under difficult circumstances tre preston did his best to assist us and get things done. assist us and get things done. More
by marshahlldy2
Employees Worked With
June 17, 2024
I appreciate the assistance of Tre’ Preston on how quick and smooth my appointment went Saturday morning. and smooth my appointment went Saturday morning. More
by dkf695
Employees Worked With
June 13, 2024
I would like to take the time to express my sincere gratitude to Charles Smith at Werner Hyundai. He has been my service person for the past few years. He is always professional and always takes the gratitude to Charles Smith at Werner Hyundai. He has been my service person for the past few years. He is always professional and always takes the time to make sure, as a customer, that I get the best service when my vehicle needs servicing. I have purchased several vehicles from this dealership and the main reason that I keep coming back is because of Mr. Smith. If you purchase a vehicle from Werner Hyundai, request Mr. Smith as your service advisor. More
by rgl1967
Employees Worked With
Charles Smith
