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Werner Hyundai
Tallahassee, FL
1,268 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,268 reviews
May 05, 2024
This was the best experience I have ever had at a dealership. All the other times I was sold air. For whatever reason I would be given hope only to have it dashed to the ground. Up until the very end dealership. All the other times I was sold air. For whatever reason I would be given hope only to have it dashed to the ground. Up until the very end I thought this outcome would be the same. I was wrong. I GOT A NEW CAR!!!! Thanks Werner Hyundai! More
by earlybiz
May 01, 2024
Experience with Werner Hyundai has always been exceptional. This is my 3rd car over the last 6 years. I’m still finalizing this purchase experience. Admittedly a few issues yet to be resolved. Pri exceptional. This is my 3rd car over the last 6 years. I’m still finalizing this purchase experience. Admittedly a few issues yet to be resolved. Prices have jumped and the sales process is not as smooth as it has been in last 2 deals. But my faith is still high in Werner’s word. I expect that things will work out in the end. They are a good company. More
by John.graham0308
Employees Worked With
Alma Fajardo, Mike ?, Major Lowe
April 10, 2024
Traveling when my transmission failed and had to be towed into Werner Hyundai. This was my only experience with with the dealership/service department and it has been a nightmare. As mentioned in other revie into Werner Hyundai. This was my only experience with with the dealership/service department and it has been a nightmare. As mentioned in other reviews, the service department failed to return calls, provide updates, or complete the required warranty work needed. Werner had my car for over two weeks and I was only able to speak with someone one time. After this, the dealership refused to take my call or return my calls as requested. In addition, the dealership lost the key to my car. Due to the dealership's lack of communication and completion of warranty repairs, I towed my car to another Hyundai dealership for repairs. (Who repaired my car in 4 business days AND provided me with a loaner car!) The service department is very unprofessional and does not care about their customers. More
by Brandy K.
Employees Worked With
April 04, 2024
I bought my last new car in 1976, had always bought used cars since, and dreaded going back into the new car market. Matt Smithburger and each on the Werner team were pleasant and professional, worked hard cars since, and dreaded going back into the new car market. Matt Smithburger and each on the Werner team were pleasant and professional, worked hard for my business, negotiated a good price, and I left very satisfied with my deal. More importantly, my wife left very happy with her new Hyundai Santa Fe. It was worth the 100 mile drive and I'll do it again...I just won't wait so long next time. More
by Tommy
Employees Worked With
Matt Smithburger, Major, Mike (finance paperwork)
March 27, 2024
Very professional and very attentive to my specific needs. The made my shopping experience memorable . needs. The made my shopping experience memorable . More
by jalgarin42
March 23, 2024
Charles Smith was my Service Advisor for my last service appointment. I was very pleased with the whole experience. He was pleasant, professional, and proficient. appointment. I was very pleased with the whole experience. He was pleasant, professional, and proficient. More
by C Olney
Employees Worked With
Charles Smith
March 20, 2024
Rio Montoya was an absolute pleasure to work with. He answered all my questions and ensured I was satisfied with my options. He is very knowledgeable of the vehicles in the dealership and an honest pe He answered all my questions and ensured I was satisfied with my options. He is very knowledgeable of the vehicles in the dealership and an honest person. Thank you so much for your help with the purchase of my Santa Cruz. I Love It!!! More
by reneeh4687
Employees Worked With
Mike in financing
March 18, 2024
Fast service. Tafari Redd got me in & out. I will be returning! Thanks Werner Hyundai Tafari Redd got me in & out. I will be returning! Thanks Werner Hyundai More
by Bryan W
Employees Worked With
March 18, 2024
Donnie is an awesome dude he listen to my demands and allowed me to voice my opinions on what I want in a car! He work diligently on my wants and needs in a vehicle and got me what I want at a great pric allowed me to voice my opinions on what I want in a car! He work diligently on my wants and needs in a vehicle and got me what I want at a great price! I highly recommend him! All staff involved were amazing! More
by Edukes17
Employees Worked With
Donnie Moulton
