Colleen Harp

Werner Hyundai was great to work with and especially with Craig while we were purchasing our new car. Craig while we were purchasing our new car. More

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We met Colleen Harp yesterday after having a good experience with Priya Patel the sales person and driving one of the cars we were interested in. Unfortunately, the idea of buying a car at Werner Hy experience with Priya Patel the sales person and driving one of the cars we were interested in. Unfortunately, the idea of buying a car at Werner Hyundai is no longer a possibility for us even though we live in Tallahassee and it is the most convenient dealership for us. There are three reasons for that. Colleen was dismissive, disrespectful and seemed to thing that we could not afford the cars we were interested in. To her I say, you should not judge people's financial status based on the fact that they are casually dressed on a Saturday when the temperature is almost 100. She herself was not anywhere near professionally dressed. Nor should she be flipant and dismissive of any potential customers. We told Colleen that we love our Hyundai Kona that we bought at Werner but were unhappy with the bad experiences getting maintenance done at the dealership. She told us "they" the maintenance people had made some adjustments, she did not say improvements, and that we should try again. We are not inclined to chance having to wait 3.5 hours again for an oil change or deal with badly designed scheduling software on their website. The third reason for not buying at Werner Hyndai was that they no longer new Genesis models because the dealership is not meeting Genesis brand standards We may buy a Hyundai again but it will not be at Werner. We are now looking at other brands and may not even buy a Hyundai based on the combined experiences that we have had at Werner. More

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My visit was eventful and the team provided us a great service. They were accommodating with the kids. service. They were accommodating with the kids. More

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Working with Ben Pinfield was enjoyable. He made it very relaxing, no pressure. It was nice to have such a well-informed salesperson. He made it very relaxing, no pressure. It was nice to have such a well-informed salesperson. More

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Phillip Bryant was fantastic with helping me find my new vehicle. I’m always apprehensive with salesmen, but Phillip remained patient while I took time in my decision making. He’s friendly and respectful. vehicle. I’m always apprehensive with salesmen, but Phillip remained patient while I took time in my decision making. He’s friendly and respectful. Go see Phillip! More

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The dealership was welcoming even at the closing hours of the day. Ms. Alma Fajardo greeted me right at the door and provided excellent service. Answered my all questions. Let me test ride multiple cars. I w the day. Ms. Alma Fajardo greeted me right at the door and provided excellent service. Answered my all questions. Let me test ride multiple cars. I would definitely recommend anyone looking for new car to visit Werner Hyundai at least once, More

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I thank the employee at Warner Hyundai and to my sales manager Matthew Smithburger for the very good service that I have received. The only thing I was not able to get my Hyundai Bluelink set up, if someo manager Matthew Smithburger for the very good service that I have received. The only thing I was not able to get my Hyundai Bluelink set up, if someone can help me with that everything will be amazing. Thank you to everyone at Werner Hyundai for doing all you did to get me in my vehicle. 😀 More

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Very professional and very attentive to my specific needs. The made my shopping experience memorable . needs. The made my shopping experience memorable . More

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Had an amazing time with Jay and Michael! They helped me find the right car and helped me get out of my old Subaru and into a new Tuscon. Super excited with my first new car and enjoying all They helped me find the right car and helped me get out of my old Subaru and into a new Tuscon. Super excited with my first new car and enjoying all that they did for me. More

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Brandon was informative, polite and not pushy. He was personable and knowledgeable in regards to cars He was personable and knowledgeable in regards to cars More

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