Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Werner Hyundai
Tallahassee, FL
1,267 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Hyundai Tucson, Hyundai Elantra, Hyundai Accent, Hyundai Kona, Hyundai Santa Fe, Hyundai Sonata and Hyundai Palisade you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 5yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
With one of the largest Hyundai dealerships in the United States, Werner Hyundai strives to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-888-722-1559 for sales or 1-888-728-7869 for service. Or simply come see us in person at 252 Capital Cir SW. We look forward to seeing you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,267 reviews
April 11, 2025
Our 2007 Hyundai Azera had an issue with the key assembly that required a new part be installed, which necessitated new keys. The car was towed from Thomasville to Tallahassee on December 13, 2024, and we fi that required a new part be installed, which necessitated new keys. The car was towed from Thomasville to Tallahassee on December 13, 2024, and we finally picked it up today, April 11, 2025. Why did it take 4 months? I would love to know the answer to that question but no one in the service department there is willing to answer it. The first two months were taken up with holiday delays (Christmas, New Year's) and then an issue with the part which, by the way, they told us they couldn't provide: my husband had to Google the part, purchase it, and take it to them to have them install it. The part was finally installed successfully on February 14. On that day, the mechanic told my husband that the new keys required a unique PIN code that he was told had to come from Hyundai support in Korea. He advised us that it could take up to 5 business days to receive the code, so we didn't reach out to them for an update until February 21. At that time, we were told that they still hadn't received a callback. When we requested that they reach out again to Korea, they told us they had to wait. This went on for 5 increasingly frustrating WEEKS until we finally contacted Hyundai's Consumer Affairs and filed a complaint. Less than 90 minutes after Werner received the initial call from our support rep at Hyundai, my husband received a text saying that the car was ready to be picked up. Coincidence? I think not! When we picked up the car today, I asked why 6 weeks had passed as we waited for them to get the code only to suddenly get it on the very same day that the Consumer Affairs support rep called them. Tafari said it was just coincidental and that they had been repeatedly calling to get the code and they finally were just able to. To add insult to injury, they charged us for 5 hours of labor when I'm guessing they **might** have performed 3. The service manager magnanimously gave us a $100 discount which doesn't even amount to 1 billable hour. A 1-star rating is generous for this dealership's service department. {It remains to be seen whether the quality of the work that was done was good; my husband said the mechanic that installed the key assembly was extremely nice and seemed genuinely interested in explaining what had been done. This was the ONLY positive part of this 4-MONTH fiasco.} More
by theothermelanie
April 08, 2025
Werner Hyundai service experience was worth the wait. I got a great Starbucks coffee with some great cookies and didn't really wait long. This was my first oil change and tire motion on my new car. Every I got a great Starbucks coffee with some great cookies and didn't really wait long. This was my first oil change and tire motion on my new car. Everything was covered under my warranty. The service man made me feel like I was extra special and he answered all my questions. I can not wait until I go back again. More
by janieletts23
Employees Worked With
Ben
April 07, 2025
Our third Hyundai. Always a good experience with sales or service. These are good people, especially Mike M Always a good experience with sales or service. These are good people, especially Mike M More
by LWP2D
Employees Worked With
April 07, 2025
Tamari always takes great care of me. Fast friendly service every time i call me! Fast friendly service every time i call me! More
by Rekabates
Employees Worked With
April 02, 2025
HI WE HAD A DOOG EXPERIENCE WIYH PRIYA PATEL and we really like our purchase thanks really like our purchase thanks More
by metemode919
April 01, 2025
Second car I have purchased here. Michael Montenaro is the greatest. He made sure we were comfortable while waiting on things to be completed. And let us know each step of the way wha Michael Montenaro is the greatest. He made sure we were comfortable while waiting on things to be completed. And let us know each step of the way what was going on. More
by Swalker31
Employees Worked With
March 31, 2025
I received great service from Mr. Tafari Redd. The work was done timely and professionally. Tafari Redd. The work was done timely and professionally. More
by Edward A Martin
Employees Worked With
March 29, 2025
My visit was eventful and the team provided us a great service. They were accommodating with the kids. service. They were accommodating with the kids. More
by Femi
March 27, 2025
I had the pleasure of working with salesman Mr. Michael Oquendo during my very recent Sonata purchase. He was very courteous and professional. He really listened to me and didn't try to sell me som Michael Oquendo during my very recent Sonata purchase. He was very courteous and professional. He really listened to me and didn't try to sell me something that I didn't want. He found a car that I liked when nothing on the lot worked for me. .To me that is HUGE!!! He has called to see how my new car is working and that means a lot. It's not just an out of the door sale and we're done. It's a commitment to the the customer and a continued satisfaction and that will always keep me coming back to this Hyundai as well as recommending others to purchase through this salesman. Service like this makes the business work. Thank you Mr. Oquendo! More
by angelat58boothroad
Employees Worked With
Michael Oquendo- 5 stars all day!!!
