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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,285 Reviews

1,285 Reviews of Wellesley Volkswagen - Service Center

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August 06, 2021

They are always very responsive I really don’t have anything else to say. I’ve been going there for years. I think you should not tell someone how many words they must write. Next time I may not comple More

by TPRPHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather. Five stars. , Samantha Briody
August 05, 2021

It was an easy visit to fix manufacturer's recalls. Dropped off the night before, fixed by 2pm the next day. Came in, got the keys and left. No one tried to sell me a new car, which I appreciated! More

by ANNECONNORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember whom I met with.
August 04, 2021

Could not be happier! From sales to service, from finance to finesse. Top quality service. More

by Maxwell.tj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

I needed service on my 2013 Eos. I felt Drew and his team were really on my side, recommending only what was needed and not trying to sell me other services. Also they were super responsive and flexible. More

by sgkap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

Amazing customer service. Car was in and out as promised. Would definitely return for service.Knowledgable, curious, and thoughtful. Will continue to schedule the cars service through Wellesley Volkswagen More

by njsafar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

Drew is great. He does his best to take care of our Wellesley VW vehicles (3 currently) in tip top shape. Thanks Drew for your help! More

by LM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts
July 22, 2021

thx helpful service today drew was very helpful a a a a a a a a a a a a a a a a a a a More

by njsafar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

Very accommodating and helpful. I was told how long it would take to do the work and they were right on time. They touch up paint that I was unable to get at another dealership. Also I have purchased 2 More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

Was happy to work with the Wellesley service team. They were friendly and made me feel like they appreciated my business. They were very informative and made the whole repair process very smooth. Will be b More

by andrerodrigue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
July 20, 2021

Drew Ricci is one of the better service persons I have run across. He went out of his way to make sure I completely understood the issues and potential costs. He kept me in the loop during the entire pr More

by overmatched
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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