Wellesley Volkswagen

This was my first time buying a car and Andy was so patient and helpful! From the beginning, his friendly and honest approach made the difference. He took the time to thoroughly answer all my questi patient and helpful! From the beginning, his friendly and honest approach made the difference. He took the time to thoroughly answer all my questions and made what seemed a once nerve-wracking and daunting process into a completely painless experience. I am very happy with my purchase and would absolutely recommend Wellesley VW to all my friends! More

Very straight forward sales staff. No unpleasant negotiation. A very pleasant car buying experience. staff were efficient and did not make us wait. Found out all the relevant information durin negotiation. A very pleasant car buying experience. staff were efficient and did not make us wait. Found out all the relevant information during this period - have not learnt anything new and were told all that we read on the internet before More

I was searching for a small sporty hatchback online and was set up with Wellesley VW through VW's Certified Pre-Owned portal. The listing was very thorough and I called the dealership right away about it. was set up with Wellesley VW through VW's Certified Pre-Owned portal. The listing was very thorough and I called the dealership right away about it. I was connected with Andy and he immediately gave me all of the car's important details and set me up with a test drive the next day. During the drive, he listened to what I wanted in a vehicle and what else I was looking at. Without hesitation, and in a totally genial yet professional manner, he told me this car absolutely fit my personality. He was absolutely right. I had done my research and I narrowed my selection down to a MkV GTI and a Mini Cooper S; Andy's service alone would have been enough to sell me. The list price was good, but the web-only listing was just about perfect. Andy bent over backwards to suit my needs before, during, and after the sale. In fact, he called me earlier today to ask how everything was going. I'm extremely impressed and highly recommend Wellesley VW, and Andy in particular. More

Overall, Kevin was great to work with and met all of our needs. He was very patient and never really pushed too hard. He answered all of our questions and was very knowledgeable. His willingness to commu needs. He was very patient and never really pushed too hard. He answered all of our questions and was very knowledgeable. His willingness to communicate via email was very helpful. Our one criticism of the purchase process is that the availability of the model that we wanted was limited. This is the manufacturer's fault, however, as other dealers had the same problem. The dealership building could really use a remodeling to give it a more upscale feel, and more cars should be displayed inside. More

Kevin was a great guy, he really helped me out on the info about the car My family purchased. He was quite helpful in answering my questions. We negotiated a decent price, although I would've liked the a info about the car My family purchased. He was quite helpful in answering my questions. We negotiated a decent price, although I would've liked the all weather mats thrown in haha. He tried his hardest to get the car from its initial place (another dealer) and got it ready to go by the next day. He worked really hard, and was an amicable person. Would recommend it. Much better than the dealer i went to in FL that had a horrible sales manager but good salesman. Overall good experience. Enjoy the rating!!! More

The reason we liked our experience with Wellesley Volkswagon was because of the friendliness and knowledge of all the people we dealt with. Our salesman Aurello was extremely friendly, not pushy or a Volkswagon was because of the friendliness and knowledge of all the people we dealt with. Our salesman Aurello was extremely friendly, not pushy or always trying to close,very informative and patient. My wife stopped in twice and I was there at least three times before we finally leased aa Tiguan. We were introduced to the service department and also when Aurello wasn't there one day another salesman was incredibly helpful with info. about the car. They also met my financial objectives and we may even service our Audi there in the future. More

This was the easiest most pleasant car purchase I have ever experienced. I was able to do everything but pick up the car over the phone / via e-mail. This was my preference as I knew what I wanted, etc. ever experienced. I was able to do everything but pick up the car over the phone / via e-mail. This was my preference as I knew what I wanted, etc. Low key but decisive staff. Very knowledgeable, very responsive. More

I have visited Wellesley VW several times to service my 2002 Cabrio. The work is always completed promptly and thoroughly, and the service advisors are friendly and patient and explain the work being done 2002 Cabrio. The work is always completed promptly and thoroughly, and the service advisors are friendly and patient and explain the work being done in an easy to understand manner. I believe that Wellesley VW provides a fair and accurate estimate of the repair work to be completed, and I would definitely recommend them. More

I received great service at this dealership. Our sales consultant, Aurelio Pabon, was excellent. He was not only professional but also very personable. For the most part, he undermined everything you wo consultant, Aurelio Pabon, was excellent. He was not only professional but also very personable. For the most part, he undermined everything you would think a car salesman is like. He was friendly, honest and overall reliable. After we purchased the car, I had a question and Aurelio did not hesitate to give me a call back at my work, left a message at both my cell phone and at home. In terms of customer service, he has gone above and beyond, and really went out to explain how the car worked after I purchased it. I highly recommend him and, if I had to purchase a car again, I would not hesitate to go back to him. They are very lucky to have him working at the Volkswagen Dealership in Wellesley. More

I purchased a used vehicle at Wellesley VW, Scott Marlette was the sales person I worked with. From my initial inquiry via email, Scott was prompt on every response. We communicated price via email p Marlette was the sales person I worked with. From my initial inquiry via email, Scott was prompt on every response. We communicated price via email prior to my arrival, and true to their word, no gimmicks or the never ending trips to "see my manager". This was an absolutely refreshing car buying experience. If you're in the market for a vehicle and that Wellesley VW offers, I highly recommend you asking for Scott. More