Wellesley Volkswagen | Page 289

Customer Service Me and my husband needed a new car immediately. I went to the closest dealership from my work, and talked to Marc Schoenhammer who was one of the sal Me and my husband needed a new car immediately. I went to the closest dealership from my work, and talked to Marc Schoenhammer who was one of the sales consultant. I explained my dilemma and how it was urgent that i get the car the very next day in the morning! He went to work on it right away! I was so happy and excited when he told me "Don't worry, i will take care of you. It will be done!" And sure enough, the next day we had our beautiful brand new car!! He worked tirelessly making sure everything went smoothly. Amazing customer service!!! Thanks so much Marc!!! More

VW <3 for Life This will be my 3rd VW Jetta and Wellesley VW is by far the best VW dealership I have dealt with! I can not thank Dennis Morin, Michael Garron and Vin This will be my 3rd VW Jetta and Wellesley VW is by far the best VW dealership I have dealt with! I can not thank Dennis Morin, Michael Garron and Vinny (in service) enough for all their help with taking care of my VDub! From Service to Sales this team is top notch and I recommend Wellesley VW to anyone! More

2nd Time Back We are now 2 time offenders at Wellesley VW and we couldn't be happier with the service we were treated with during both occasions. We worked with Kev We are now 2 time offenders at Wellesley VW and we couldn't be happier with the service we were treated with during both occasions. We worked with Kevin both times and what we enjoyed most about him was how knowledgeable he was and how pleasant and understanding to our needs. He isn't pushy in any way and it makes him admirable and fun to work with. Any questions we had he didn't hesitate to answer, he was even kind enough to give us a background lesson on VW. Everyone at the dealer is kind and welcoming even down to the finance officer Anthony, we look forward to continuing our future purchases with Wellesley VW. THANK YOU TO ALL OF YOU! More

To the Point and Precise My lease was ending with my VW Jetta and already smelling a foul deal elsewhere with VW dealerships, I came here on a whim. After looking online and My lease was ending with my VW Jetta and already smelling a foul deal elsewhere with VW dealerships, I came here on a whim. After looking online and speaking with Scott, I then went over weeks later to talk to him and he gave me the straight deal about how it'd be better to simply end a lease rather than turn it in which was something the prior VW dealers didn't do. When Scott wasn't in, Kevin helped out giving me a first-hand look at my new Tiguan and was incredibly helpful talking about every single feature the car offered as compared to my Jetta while also explaining the transfer process. Definitely recommend both of them. More

Nice experience Very smooth transaction. One key was lost previously but they made a new key for me. Price was fairly firm but acceptable for the quality. Very smooth transaction. One key was lost previously but they made a new key for me. Price was fairly firm but acceptable for the quality. More

Not my favorite To make a long story short I went there and got a part. After getting home I noticed that other people had paid half the cost that I paid for the sam To make a long story short I went there and got a part. After getting home I noticed that other people had paid half the cost that I paid for the same item. I emailed them around three days ago and got no response and also sent them another email and I still have gotten no response. The whole time I was there (20 min) I walked around the dealership and the lot looking at different cars. The whole time not one person came up and said hello or offered to help me with anything. I'm not going to lie I wasn't here long, but from my short experience I would shop elsewhere for a car or part. note- I will say the man in the service / parts desk area was extremely helpful and freindly More

Great experience I could not be happier with my experience with Wellesley VW! I walked in on a Monday after work and was greeted by Kevin. He was very knowledgeable ab I could not be happier with my experience with Wellesley VW! I walked in on a Monday after work and was greeted by Kevin. He was very knowledgeable about the passat and especially, the TDI engine. Sometimes after you strike a deal with a dealership you feel haggled and pressured. I could not speak highly enough about the entire buying process. More

Best car buying experience with Marc Marc was great to work with. He was very patient with us, took us on several test drives to find exactly the car we want. He also is very knowledgeab Marc was great to work with. He was very patient with us, took us on several test drives to find exactly the car we want. He also is very knowledgeable and answered all of our questions professional. I want to recommend him and the dealership to everybody who wants to buy a car. More

Car Purchase I recently purchased A VW Tiguan and would highly recommend this dealership and sales person. Kevin listened to my requests and did everything he cou I recently purchased A VW Tiguan and would highly recommend this dealership and sales person. Kevin listened to my requests and did everything he could to locate the perfect car for me and was successful. He is a pleasant, professional who offers reasonable and fair options and then allows the buyer to decide without unnecessary pressure. He is knowledgeable and expedites the process. He makes what is sometimes an unpleasant process at best, efficient, enjoyable with the right outcome. I would recommend him to anyone that doesn't want to waste time with high pressured sales and is serious about choosing a car. Thanks Kevin! More

2014 Sportwagen TDI I purchased a new VW Sportwagen from Wellesley VW. Scott Marlette was great to work with - he had a very low pressure style and spent lots of time an I purchased a new VW Sportwagen from Wellesley VW. Scott Marlette was great to work with - he had a very low pressure style and spent lots of time answering questions and helping me chose between two versions. I'd definitely recommend Wellesley VW. More