Weatherford BMW of Berkeley

JV contacted me in July 2012 after I responded to an online sales ad for a used car. In October 2012, I finally purchased the right CPO 328i BMW for me. He was persistent, though not overly aggressive, online sales ad for a used car. In October 2012, I finally purchased the right CPO 328i BMW for me. He was persistent, though not overly aggressive, and patient with me as I conducted my search. He even was able to point me to some cars that fit my needs before they even listed online. When I finally zeroed in on what I wanted, JV was the man to call. He helped me get a good deal, and even better, he provides some great customer service. Some people will talk about their service, but never deliver, but JV is always willing to help and go to the extra inch. Excellent! Here are the facts: -Got a good deal from JV on a car that I wanted and specified -JV followed up with me and answered my questions. I felt like a valued customer and that JV was working hard for me to get what I needed -JV pays attention to detail and will hook you up to make you satisfied; For example, I said there was no BMW flashlight in my car, and he put in an order to ship me one. It's a small thing, but it matters to me. -JV invited me to a free Octoberfest event at the dealership. Drinks/Food/Music/Raffle! And I won a free iPad and BMW garment bag. Where else would that happen? -My experience with this dealership made it feel like I was with a top brand. I was working with a business that cares about its customers, and wants them to feel important both in and out of the car. You don't get that your average run of the mill/car brand. This is the BMW experience, and JV made it complete. I like doing business with people who view me as a person, and not a number, and that is how I felt with JV. I am satisfied with the relationship we have and I hope that it continues to be a fruitful one for all the years and cars to come! Thanks JV! More

We had a great overall experience however would have appreciated a little more attention and prompt service given that we had a 4 year old with us. Maybe it was OctoberFest rush. John tried his best to appreciated a little more attention and prompt service given that we had a 4 year old with us. Maybe it was OctoberFest rush. John tried his best to wrap things up for us as quickly as possible. My wife and I liked John's personality and friendly nature. He is a great sales manager to deal with and we will certainly recommend our friends and family to John when they are looking for BMWs. More

Great experience overall. They worked with me to get most for my trade-in in order to make the new car affordable. They didn't come down a lot on price from what was listed, but the price listed was be most for my trade-in in order to make the new car affordable. They didn't come down a lot on price from what was listed, but the price listed was below what anyone else had listed it as. Customer service was friendly and helpful, expediting when possible and not pressuring me into a sale. More

Boris has been my consultant for over 15 years. My recent dealing with him was just as excellent and fruitful as the ones' earlier. I found him to be thorough, honest who served his clients in an ex recent dealing with him was just as excellent and fruitful as the ones' earlier. I found him to be thorough, honest who served his clients in an exemplary manners. He should be amongst Weatherford BMW's greaetst assests. More

Boris was very nice to my mom and dad who bought a better car ,traded 2007 750Li and bought a 2009 750I a superfast machine our whole family is happy,he gave them a good deal ,thanks Boris!!!!!Your Awesome . car ,traded 2007 750Li and bought a 2009 750I a superfast machine our whole family is happy,he gave them a good deal ,thanks Boris!!!!!Your Awesome . More

John found me wandering the warehouse and without skipping a beat helped me find the cars I was interested in. We went on several test drives and he was extremely patient, friendly, and helpful. Ther skipping a beat helped me find the cars I was interested in. We went on several test drives and he was extremely patient, friendly, and helpful. There was no pressure to buy, or any pushiness at all. I came back nearly a week later and John helped me go on an extended drive in the car I was interested in. Once I decided to buy, he was very helpful and quick in getting paperwork completed and in helping me decide what kind of financing to use. David Manalo helped me with the final paperwork and warrantee selections. He was very friendly and made the process extremely smooth and straightforward. We chatted through the whole process and I didn't feel at all pressured to buy anything I didn't want. Overall, I had a great experience and am looking forward to working with Weatherford, John, and David again in the future. More

Boris was professional, knowledgeable and courteous. you can't ask for more. I would gladly return again if indicated. The time we waited for his support personnel to complete their tasks could be improved can't ask for more. I would gladly return again if indicated. The time we waited for his support personnel to complete their tasks could be improved. This of course was not Boris" fault. Paul and Sherry Clark More

It was great experience. I accomplish everything in one visit. I did not fill any pressure from the sales person but rather wiliness to find correct answers to every my question. It was a very comfortable visit. I did not fill any pressure from the sales person but rather wiliness to find correct answers to every my question. It was a very comfortable atmosphere. More

Boris was an excellent sales person to work with, providing very good attention and explanation. He made the process of purchasing the car and associated trade-in very smooth and I would recommend hi providing very good attention and explanation. He made the process of purchasing the car and associated trade-in very smooth and I would recommend him to others looking to make a purchase here. More

This was my first time buying a new car and I was a little nervous. John was very honest and straightforward and made buying a car a very easy and enjoyable experience. He was recommended to me by se little nervous. John was very honest and straightforward and made buying a car a very easy and enjoyable experience. He was recommended to me by several friends and I can see why. I would definitely recommend John to anyone looking to buy a new car. More