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Weatherford BMW of Berkeley
Berkeley, CA
700 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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700 Reviews of Weatherford BMW of Berkeley
June 19, 2021
My recent purchase with BMW weatherford was nothing short of amazing. Andrew Lam and Jivan went above and beyond service every step of the way. The car is awesome. Delivery was awesome. Every single step. I of amazing. Andrew Lam and Jivan went above and beyond service every step of the way. The car is awesome. Delivery was awesome. Every single step. I couldnt be more happy!!!! Thanks team!!!! More
by daryldfountain
Employees Worked With
Andrew Lam, Jivan Kemper
June 04, 2021
The new purchase process is super easy, fast and painless. No need to go and sit for hours at the dealership to finalize a deal. All docs were signed electronically and my time at the dealer was 10- painless. No need to go and sit for hours at the dealership to finalize a deal. All docs were signed electronically and my time at the dealer was 10-15 mins. They are very friendly and professional, Jennifer Bishop the sales manager was great, responsive and worked with me during the entire process. The service team is also great to deal with. More
by Jean-Paul M
Employees Worked With
Jenn Bishop
May 31, 2021
Very professional. Dealt swiftly with my vehicle issues. He promptly reached out to me when the vehicle was ready and inquire on other options I CHISE He promptly reached out to me when the vehicle was ready and inquire on other options I CHISE More
by giovanni.gozzini
Employees Worked With
Laurence Maerina
May 27, 2021
Weatherford contacted me to tell me my car needed service. They said the service was completely covered. When I arrived they said the service would be over $1,300. I drove 1.5 hours in traffic to service. They said the service was completely covered. When I arrived they said the service would be over $1,300. I drove 1.5 hours in traffic to get to Weatherford. Angelina first said she couldn't do anything to help and said the employee I spoke to on the phone wasn't authorized to tell me the service was covered. She then reviewed the phone conversation that was recorded and verified I had been told the service was covered. She offered to cover $300 of the service after meeting with her supervisor. I asked to speak with her supervisor, Robert Mackie, because I didn't think the offer was sufficient. This was partially because according to their records, my service would have been covered a year ago, during the height of the pandemic, but since I didn't bring the car in during the pandemic, too much time had elapsed and now I would have to pay for it. When I spoke with Robert he didn't apologize, he blamed the employee that made the phone call and said he couldn't do anything else. He said that they were open during the pandemic so it was my fault for waiting. He was rude. I spoke with his manager, Tim Renner, the following day. Tim apologized but only offered to give me %15 off of the remaining service. I declined. More
by cwedding
Employees Worked With
Robert Mackie, Bobby Roberts, Tim Renner
May 25, 2021
Jorge was great. Kept me informed of progress and gave advice as to what was needed next. When I got the car bac it was fully charged and cleaned. Awesome! advice as to what was needed next. When I got the car bac it was fully charged and cleaned. Awesome! More
by i3wk
Employees Worked With
Jorge -5 stars, Don Valdez
May 24, 2021
Great service. Very friendly and professional staff. Super efficient process that leverages technology and smooth process. Very much recommend this service department for BMW needs. Super efficient process that leverages technology and smooth process. Very much recommend this service department for BMW needs. More
by morry.jones
Employees Worked With
Angelina
May 24, 2021
Superb service. Associates are professional and courteous, and go out of their way so that you never feel inconvenienced. I highly recommend Weatherford BMW of Berkeley. courteous, and go out of their way so that you never feel inconvenienced. I highly recommend Weatherford BMW of Berkeley. More
by Johju714
Employees Worked With
Jorge Gonzalez
May 22, 2021
Great customer service, outstanding inventory, beautiful interior, conveniently located, attentive service advisors and sales personnel. I have recommended this dealership to everyone interested in a BMW. interior, conveniently located, attentive service advisors and sales personnel. I have recommended this dealership to everyone interested in a BMW. More
by Donna
Employees Worked With
Jorge Gonzalez, Ali Samadani
May 17, 2021
They would not give me a loaner because of my car’s age they would just give me a ride so I picked another dealership for my service last time they would just give me a ride so I picked another dealership for my service last time More
by Magnificent63@gmail.com
Employees Worked With
Bryan in service department
