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Wayne Akers Ford

Lake Worth, FL

4.5
4,355 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,355 reviews

August 08, 2024

I understand to cut costs you don’t provide anymore complimentary shuttle service for customers which drop their cars off for service. No one told me that you are providing Uber at your expense, I spe More

by Giorgio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Buchanan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Wayne Akers Ford responded

Giorgio. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 08, 2024

The were friendly, flexible and helpful . They solved my problem and my car is doing great More

by ARTHURKAKIS534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Jardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Guajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christal Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Nieves, Erik Hoffman
Aug 14, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 07, 2024

Dealership is very responsive, Ford Service Field Rep absolutely terrible!!!! Warranty rental car coverage ridiculous!!!! More

by MY Girls RDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

August 07, 2024

Buen servicio telefónico, y presencial llegaron justo en el momento que dijeron, e hicieron el arreglo en menos de 4 horas More

by DIANIS2009URREA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 07, 2024

Erick was very professional and very helpful. Took really good care of my car! Recommend him 10/10 service! He was already prepared before me getting there. He had all my information pulled up be More

by Kevin Caceres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
Aug 07, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 07, 2024

We had a good, efficient experience with the sales group, and the car is exactly what we expected. Many thanks. Good people to work with. More

by CNM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 07, 2024

I’ve been working with Ben Buchanan for over 20 years. He is the reason I still drive a Ford. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 06, 2024

Very nice and was there in any way to help out all in all a very nice experience purchasing a new truck More

by DYNAMITELIVEBAIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 06, 2024

Eric in service and the parts team absolutely treated me like a customer/client should be treated. Job well done. More

by TJCLM1424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Chiriguaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pascual Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Stegall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hoffman
Aug 07, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 05, 2024

Quick and excellent service. They helped me all along the way and made everything easy. More

by Dkassebaum0302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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