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Wayne Akers Ford

Lake Worth, FL

4.5
4,355 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,355 reviews

August 21, 2024

Very friendly and professional ! easy to get the car we wanted at the right price! quick and easy financing IN AND OUT WITH THE NEW CAR IN UNDER 1 HOUR GREAT JOB SHULTZ AND TEAM More

by BBURNS9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shultz Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 20, 2024

Everyone was very friendly and cooperative it took a long process seam a bit shorter and as soon as i am out of my Maserati lease I intend on leasing or buying another bronco More

by JOE NASUTI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Stegall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 20, 2024

Great experience with JP and Gabe and the whole team. Everyone was knowledgeable and kind. More

by SABULSKYN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolette Derrevere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 20, 2024

Very rude. Not helpful. Disrespectful and argumentative. Threatened to harm me if I did not stop asking questions More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yovonne Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Wayne Akers Ford responded

Jay. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 20, 2024

Very professional. That’s the way I left it and it feels good to see it still remains s professional. More

by ANTHONYSNAN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Berbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yerika Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
Aug 22, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 18, 2024

We never got the TITLE to the car! ! Please help with this problem so we can give you a good rating. More

by JAMESMANGAN1942
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Corey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Wayne Akers Ford responded

James. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

August 18, 2024

I was a good experience when you see Brandon looking for different options to help me to find what I looking for. Good team , Michael was amazing through the process. I still went over from my budget but Ha More

by MIGUELEFEXA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 18, 2024

I had a wonderful experience with the woman helping me. I had a way better experience than my last car buying fiasco. I can’t say the process didn’t drag on but most of the staff seemed friendly in how the More

by JROD02256
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t see the woman who helped me I know her name was something like latonya , Phillip Simon
Aug 22, 2024 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

August 18, 2024

Attempted over charge for an alternator change. An alternator costs $300 max with a belt. One hour of labor. Move the air Box, one strut and 3 bolts on a 2012 Mustang. I was quoted $1,100 for the More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Aug 22, 2024 -

Wayne Akers Ford responded

Mike. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 18, 2024

I was handled professionally by Keana (service writer) and Jean (mechanic). They were terrific! The entire process was handled very well. More

by pjkrieger1231@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kana, Jean
Aug 22, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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