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Wayne Akers Ford
Lake Worth, FL
4,335 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 4,335 reviews
August 31, 2024
Took my vehicle into Wayne Akers for an ABS issue. I was told I’d get back the same day, but it took them 4 days to get it right. Very disappointed in Ford parts availability. I was told I’d get back the same day, but it took them 4 days to get it right. Very disappointed in Ford parts availability. More
by WILLIAMSON1456
Verified CustomerEmployees Worked With
Erik Hoffman
August 31, 2024
Having the mobile service was great. The tech was friendly, on time, and communicated great! The tech was friendly, on time, and communicated great! More
by SKINFAN31
August 30, 2024
I was not satisfied on how my service was handled. I sent an email but no reply I sent an email but no reply More
by IRISROBERTSX
Employees Worked With
August 30, 2024
Scheduling a service appointment on line was simple and convenient. The work on my car was completed in a timely fashion and I am very satisfied. convenient. The work on my car was completed in a timely fashion and I am very satisfied. More
by alison868@aol.com
Employees Worked With
August 30, 2024
Giovani is very knowledgeable, super fast and respectful! . I always ask for him, last to E it only took 1h . I always ask for him, last to E it only took 1h More
by LUISOE00
Employees Worked With
August 29, 2024
I would give it a zero, but it is not an option. Would never do business with this dealership again. In the final sales contract, which was changed they deleted items that were included in the ori Would never do business with this dealership again. In the final sales contract, which was changed they deleted items that were included in the original agreement and changed the taxes due for a refund to increase the sales price to keep from refunding the overpayment. Very dishonest and I would say illegal. More
by DWKOOR2001
August 29, 2024
The staff that I dealt with were courteous, knowledgeable, and professional. The work was completed to acceptable standards. knowledgeable, and professional. The work was completed to acceptable standards. More
by SGWPB
August 29, 2024
Service Keana is fantastic. Russ in sales was great. Mobile tech was fantastic. Gabe in finance good to Russ in sales was great. Mobile tech was fantastic. Gabe in finance good to More
by Mec929
August 29, 2024
I made an appointment online- listed my needs- when I called to confirm appt - service agent was unaware of the need for an oil change - he was also unaware that I had put ‘will wait’ for vehicle- agent called to confirm appt - service agent was unaware of the need for an oil change - he was also unaware that I had put ‘will wait’ for vehicle- agent told me - only after I called them - that it would take all day!?!?! I asked if my car would be done by 3:30p and he said he’d call me - at 2:30p and no call- I called the agent and got no answer - left a message- no call back🤬 I got a ride to pick up my truck - agent was at lunch at 3:30pm when I showed up - truck was ready - thank God- but a little better customer service and better communication would be nice? Any info that I got had to be pried out of him?! Recalls weren’t explained - overall - the service could have been better if they were more knowledgeable and communicative- constant recalls are getting tiresome as well - More
by debranutt62
