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Wayne Akers Ford
Lake Worth, FL
4,098 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 4,098 reviews
January 16, 2025
Very professional. Pick up and delivery was very timely. Loved the pick up and delivery service. Pick up and delivery was very timely. Loved the pick up and delivery service. More
by CAROLFILER
Verified CustomerEmployees Worked With
January 16, 2025
I took my brand new truck black widow f-250 2 times with suspension issues making a noise when turning or backing up.Also, i had a trailer on and it sounds worse. Issue is not fix yet. They just keep saying suspension issues making a noise when turning or backing up.Also, i had a trailer on and it sounds worse. Issue is not fix yet. They just keep saying to bring it back and back and I dont have time to deal with this. More
by wilson perez rodriguez
Employees Worked With
January 16, 2025
My service adviser Yvonne was awesome. He helped me thru the process of the recall. On my first trip, the parts weren’t available. He kept me informed and noticed me when they were. The wo He helped me thru the process of the recall. On my first trip, the parts weren’t available. He kept me informed and noticed me when they were. The work was done efficiently. I had a few service items to address. The price was fair and done with good quality. I highly recommend Wayne Ackers Ford. More
by GBEDWARD
Employees Worked With
January 15, 2025
Erik was thorough, knowledgeable and helpful. The ancillary staff who take phone calls; payments etc can do better The ancillary staff who take phone calls; payments etc can do better More
by NTHAVER
Employees Worked With
January 15, 2025
Gabriel and Steve were absolutely amazing to work with. Very personable and want what’s best for the customer! Thank you so much! Very personable and want what’s best for the customer! Thank you so much! More
by BRANECKYA
January 14, 2025
Wow! Just, wow. Shawntal and JP were extremely awesome to work with in purchasing my new truck. Very professional by listening to my needs, explaining Just, wow. Shawntal and JP were extremely awesome to work with in purchasing my new truck. Very professional by listening to my needs, explaining my options, and providing quick, hassle-free service. After buying Fords for 31 years, I’ve found the best process and pricing was on this most recent transaction. Huge thanks to Gabriel in Finance for walking through everything so articuately as well! More
by VENUMUS93
January 14, 2025
The process was smooth and easy, but I am very disappointed about them not wanting to throw in a bedliner in the deal, no matter how many times I asked for it, the answer was simply NO!! It’s not disappointed about them not wanting to throw in a bedliner in the deal, no matter how many times I asked for it, the answer was simply NO!! It’s not going to break the dealership to throw a bedliner in the deal, most dealers do!! Not nice!! More
by Ggasperi81
January 13, 2025
In December 2019, Ford released TSB 19-2365, attributing excessive oil consumption to specific conditions, particularly for some 2018-2020 F150 vehicles equipped with 5.0 L engine. I was not aware of this s excessive oil consumption to specific conditions, particularly for some 2018-2020 F150 vehicles equipped with 5.0 L engine. I was not aware of this significant problem when I purchased my 2020 F150 Lariat 5.0 L and noticed after driving it for a few miles that the engine was low on oil with no visible oil leak, and a sudden engine rattling noise. I have decided to go on The Wayne Akers' Website and read some of the reviews as well as some of the comments posted about this issue on different forums such as Ford F150 Forum, Ford-Truck.com, Just-Answer, Reddit/F150, etc. Looking for the right advice is when I decided to walk into Wayne Akers Ford Dealer in Lake Worth, Florida and talked to one of the service advisor Yovonne Felix who excel beyond my expectations explaining me in a very professional manner the steps like reprogramming the PCM system, Inspecting the engine for oil leaks and replacing the engine oil and filter, replacing the oil level indicator if necessary (longer dipstick) an oil level monitoring every 1000 miles, and potentially getting a software updated from Ford to adjust engine parameter. This is my second positive review I have made in response to my interaction with some of the staff members of Wayne Akers Ford Dealer, but Yovonne Felix has exceeded the customer's needs with a combination of technical, communication, and customer service skill. More
by pedrolrojas23
Employees Worked With
January 13, 2025
Fair dealership been doing business with them for 20 plus years been some changes through the years but still good years been some changes through the years but still good More
by JRERRICKSON1
