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Wayne Akers Ford
Lake Worth, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 4,173 reviews
Hector Hernaiz from WAYNE AKERS THANKS FOR AMAZING SERVICE My husband and I recently bought f-250- 2018 I have never experienced a car dealership as amazing as WAYNE AKERS.Due to their amazing service, HECTOR My husband and I recently bought f-250- 2018 I have never experienced a car dealership as amazing as WAYNE AKERS.Due to their amazing service, HECTOR HERNAIZ too great care of us. Answering my questions, it’s very hard to find people who are great with costumes service and welcoming. I definitely recommend my friends and family to come here. Thank you so much HECTOR HERNAIZ AAA+++++ More
Worst experience with my vehicle Long story short...went in to do an oil change. Came out with my brand new tires rotated from front to the rear. Car service guy said this is regu Long story short...went in to do an oil change. Came out with my brand new tires rotated from front to the rear. Car service guy said this is regular and proceeds to say " you want your new tires in the back because if the ones in the front go out you can still turn but if the ones in the back go out youll swerve" Avoid going her to get maintenance done as previously noted by other reviews!! If you absolutely must come here please repeat your services and what fees will be with the salesperson/ service manager. Take an extra person as witness?? I am unable to prove i requested a simple oil change (plus new filter) and not the "works package" i was billed More
Long drive but worth it. When my 2013 F150 3.5 ecoboost 4x4 needs service I'm not afraid to drive. Service department=Steve Waters ***** Service Department manager=Rob Malf When my 2013 F150 3.5 ecoboost 4x4 needs service I'm not afraid to drive. Service department=Steve Waters ***** Service Department manager=Rob Malfatti***** Collision Department=David Cardulo***** Collision Department manager=Chuck Foley***** I live in Cape Coral, Florida. I literally drive across the state passing by numerous Ford dealerships to get to the one that I trust. Enough said..... Ron R. More
to the review before Richard I just left Wayne Akers Ford and too funny that I see the review before, I just purchased the 2018 Ford Explore advertised on the mailer, I end up pa I just left Wayne Akers Ford and too funny that I see the review before, I just purchased the 2018 Ford Explore advertised on the mailer, I end up paying with all the fees $21K since they gave $1800 more for my trade...so to Richard, you did want every person with bad credit and no money down does, instead of talking directly to a manager you talked to an employee who earn his money by commission, of course he wont give you what ever you asking for because will affect his money. hello!!! your mistake to believe on the Hired Help. Very happy with everything. oh and my name is Nancy Galles. More
Was sent The Black Card which is a down right lie. I received the Black Card promotion in the mail. Promotion good on 6/7/18-6/9/18. A week before I received the promotion I was offered $12,000 for a t I received the Black Card promotion in the mail. Promotion good on 6/7/18-6/9/18. A week before I received the promotion I was offered $12,000 for a trade in on my F-150. 2013 with 50,000 miles. Truck looks as it was when I bought in at the end of 2013. When I received the promotion I decided to contact the salesman that I dealt with for the last 4 Ford purchases. The trade in amount on the Black Card is $18,147. I received a similar promotion in 2013 that made my mind up to buy the F-150 that I currently drive. At that time Wayne Ackers honored a $16,000 trade in offer for my 2009 Ford. Similar mileage in excellent condition. This time around I was told that the trade in amount couldn't be honored. States on the Black Card trade in for the 2013 as stated previously $18,147. Also States with approved credit a 2018 Explorer, leather interior XLT for $28,995 among other vehicles. All what is stated on this promotion is bogus. Falsely advertised. Anyone who received this offer can confirm this. I was going to buy another vehicle from Wayne Akers until this scam. I have all the respect for the salesman I have had for at least 8 years. I feel sorry for this guy. He truly is a hard working, honest man that lost a sale. I will send this promotional flyer to Ford headquarters. I hope that this will open someone's eyes. Mr. Young, you just lost a devoted customer. I'd look for a better manager, you need one. Your dealership doesn't warrant even 1 star. You get 5 stars for being the most deceiving dealership. More
Best Customer Service Receive Ever I buy my truck Ford F-150 Raptor 18 and I call around like 3:45 Pm Sunday and the Receptionist answer the phone the correct way and tell me we wait fo I buy my truck Ford F-150 Raptor 18 and I call around like 3:45 Pm Sunday and the Receptionist answer the phone the correct way and tell me we wait for you just come and we take care I explain that I coming from sunrise Sangrass Ford and I looking for something like ASAP at soon I arrived the first impression is like VIP Service with Valet parking and great Team work later this great Sales Joe Zahradnik Especialty on Performance Vehicles by Ford this guy explain and short at time every detail of this great truck and always he is next to me we no pressure and take care me later come with littler toys for my kids and water and that close the deal inmediality because the service and great Comunication is for me number 1 thanks to Orlando for approved the negotiations. And his Finance manager for stay with me until the end and be honest all the time for my best interest More
Best Sales Guy Russ I went to several car dealer, who weren’t very helpful with what I was looking for in my price range and payments but at Wayne Atkers they were eager I went to several car dealer, who weren’t very helpful with what I was looking for in my price range and payments but at Wayne Atkers they were eager to help me, came out with exactly what I was looking for and budget. Russ has to be one of the kindest person I ever meet. More
Be-careful of the service I took my truck to pepboys because i needed a oil change and was having trouble with it starting, they checked my truck and found that the security se I took my truck to pepboys because i needed a oil change and was having trouble with it starting, they checked my truck and found that the security sensor was the problem when the light go's out the truck started just fine and it did they said that i needed to go to a ford dealer to check my keys are the code but a ford dealer had to do that so i went to Wayne Akers an told them what was going on they took my truck to the service area and after that it wouldn't even run they changed parts on it saying that was the problem i had to get a tow truck to get my truck home they said they didn't know whats going but the truck ran fine when i took it there i just had to crank it twice then it start and run great know after they got done it wont even run be-careful if you go for service there i will never go back there i just hope what ever they did i can get it running again More
DON’T DO IT BE VERY CAUTIOUS IF YOU ARE TAKING IN A VEHICLE FOR MAINTENANCE. I took my 2008 FORD F-150 in to have the spark plugs changed because of a misfire. BE VERY CAUTIOUS IF YOU ARE TAKING IN A VEHICLE FOR MAINTENANCE. I took my 2008 FORD F-150 in to have the spark plugs changed because of a misfire. After they ran diagnostics and that was the problem and it needed brakes which I also knew. It was $1169 to do everything...not cheap. When I got in my truck and drove away, and it was bogging down like crazy (barely able to climb a hill) and I live in South FL. The truck had never done this and wasn’t doing it before with the misfire. I couldn’t believe they gave it back to me the way they did, and they had “the best, most experienced tech do the work.” So I took it back and after another day of diagnostics they found a knock in the engine...not good. Not super uncommon but how do you miss that? And why wasn’t it having the issue before you fixed the spark plugs? There is no way I would have put $1169 into the truck had I known there was a knock. I would have traded it right away as is and got what money I could out of it since I still owed $8200 on the truck. They didn’t offer me any money back for a MAJOR problem they missed...and they low balled me on a trade in ($3000 for my truck). Mike’s customer service through this was great but I will not take another vehicle there much less buy a vehicle from them. So as the title says, be cautious IF you are gonna go there. More
looks like a busy dealer, people do their best My Taurus broke down late in the day - called dealer and they arranged for towing. Dropped car by 630pm when service dept was already closed. Next mor My Taurus broke down late in the day - called dealer and they arranged for towing. Dropped car by 630pm when service dept was already closed. Next morning the service manager Dawn Saraceno called and told me that they are very busy and will look at the car in the afternoon. Got there in person by 11am and the car was already in the shop, looked at, but scheduled for repair next day. Dawn is an outstanding Service Advisor I have not seen many like her even at luxury cars dealerships- prompt reply, good work ethics, straight answers. On top of that she is technically very good. She explained me in detail the diagnosis and the repair cost I should pay. Dealership management should promote her. Service dept looks short on technicians working on cars while others stay idle after the morning rush. More