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Wayne Akers Ford
Lake Worth, FL
4,180 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 4,180 reviews
Verified Customer
September 16, 2021
I always have my car serviced and repaired at Wayne Akers Ford because it is the best place to do business and to keep my car working well. The best service person for me is Teresa. Ford because it is the best place to do business and to keep my car working well. The best service person for me is Teresa. More
by JUNEEVANS16
Employees Worked With
Teresa
September 16, 2021
The worst experience ever. I brought out car in at least 30 minutes early as a courtesy. The car was not even looked at until “after lunch” the next day. I was told that the “appointment “ is putting it in 30 minutes early as a courtesy. The car was not even looked at until “after lunch” the next day. I was told that the “appointment “ is putting it in the queue. This repair was the worst ever. Nothing was accomplished. A part was supposed to be back ordered. I will get a call when the part comes in. That I doubt. We used to bring our previous car in for service. The best and only place we went. Therefore, when we were ready to purchase we went to Ford. This is the last one. This was the last service by Ford. Very disappointing. More
by YOURBROKERLADY
Employees Worked With
Cashiers were very nice, very friendly
September 15, 2021
JT was such an attentive salesperson who treated my like family. He went out of his way to find the vehicle I wanted at the price point that ideas within my budget. This is my second vehicle purchased throu family. He went out of his way to find the vehicle I wanted at the price point that ideas within my budget. This is my second vehicle purchased through him. Orlando was very thorough in providing me with the financial information I needed as well as taking the time to explain the benefits of extended care plans offered. It was very nice getting follow up emails from Shelby checking up on my satisfaction with the services rendered. Stellar service! More
by XSTREAMS
Employees Worked With
JT, Orlando, Rick Kennedy
September 15, 2021
seamless transaction the way it should be, dropped off the car for service, service was done, car picked up. Everyone feeling all warm and fuzzy. the car for service, service was done, car picked up. Everyone feeling all warm and fuzzy. More
by Joselo
Employees Worked With
Rick Kennedy
September 14, 2021
No hassle, no worries dealership. In a COVID world, they worked with me virtually to get the process done timely and all I needed to do was come in to sign all of the paperwork. I would recommend tha they worked with me virtually to get the process done timely and all I needed to do was come in to sign all of the paperwork. I would recommend that Ford move to an online signature of this process, as it was about 50-60 pages of paper that when I bought my last car with a different brand/dealer, they just had me electronically sign and gave me a thumb drive that had the documents. Better for me, them and the environment. In the long run, this would save them money. More
by RUSS.VARECHA
Employees Worked With
Steven Gilmour
September 14, 2021
The folks at Wayne Akers Ford treated me nicely and was very fair on my trade in. They got a great trade and I got a great vehicle. very fair on my trade in. They got a great trade and I got a great vehicle. More
by CDB517
Employees Worked With
Derek Sales and Michael Corey and David Lalla
