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Wayne Akers Ford
Lake Worth, FL
3,942 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 3,942 reviews
August 29, 2024
Service Keana is fantastic. Russ in sales was great. Mobile tech was fantastic. Gabe in finance good to Russ in sales was great. Mobile tech was fantastic. Gabe in finance good to More
by Mec929
Verified Customer
August 29, 2024
I made an appointment online- listed my needs- when I called to confirm appt - service agent was unaware of the need for an oil change - he was also unaware that I had put ‘will wait’ for vehicle- agent called to confirm appt - service agent was unaware of the need for an oil change - he was also unaware that I had put ‘will wait’ for vehicle- agent told me - only after I called them - that it would take all day!?!?! I asked if my car would be done by 3:30p and he said he’d call me - at 2:30p and no call- I called the agent and got no answer - left a message- no call back🤬 I got a ride to pick up my truck - agent was at lunch at 3:30pm when I showed up - truck was ready - thank God- but a little better customer service and better communication would be nice? Any info that I got had to be pried out of him?! Recalls weren’t explained - overall - the service could have been better if they were more knowledgeable and communicative- constant recalls are getting tiresome as well - More
by debranutt62
August 29, 2024
The lease process was excellent. Couldn’t be happier with the information that I was given. There was no funny business and I felt the sales team was honest and up front. Couldn’t be happier with the information that I was given. There was no funny business and I felt the sales team was honest and up front. More
by MARK@RLYIG.COM
August 29, 2024
I would give it a zero, but it is not an option. Would never do business with this dealership again. In the final sales contract, which was changed they deleted items that were included in the ori Would never do business with this dealership again. In the final sales contract, which was changed they deleted items that were included in the original agreement and changed the taxes due for a refund to increase the sales price to keep from refunding the overpayment. Very dishonest and I would say illegal. More
by DWKOOR2001
August 29, 2024
The staff that I dealt with were courteous, knowledgeable, and professional. The work was completed to acceptable standards. knowledgeable, and professional. The work was completed to acceptable standards. More
by SGWPB
August 28, 2024
I bought my cars there and took them back for service and maintain good health with my cars Ben Buchanan is the best service advisor there is! Every one there is very helpful and very knowledgeable and nice maintain good health with my cars Ben Buchanan is the best service advisor there is! Every one there is very helpful and very knowledgeable and nice More
by CRUZCATHY36
August 28, 2024
Bought my car new from the dealership 13 years ago, and she’s still humming along. Of course I service her regularly, but the poor gal has been in a couple of accidents and the dealership fixed everything she’s still humming along. Of course I service her regularly, but the poor gal has been in a couple of accidents and the dealership fixed everything so well you’d never know there had been a problem. That goes for both engine repair and body work. Service department won’t try to More
by dteacherdeb
Employees Worked With
August 28, 2024
Went well. Was completed pretty close to time stated. have no complaints at this time Was completed pretty close to time stated. have no complaints at this time More
by DTNAVANAC
Employees Worked With
August 28, 2024
Khristian was great, he has amazing customer service and was able to schedule me to have my vehicles serviced. was able to schedule me to have my vehicles serviced. More
by Villa7700
Employees Worked With
