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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,185 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,185 reviews

October 27, 2021

Always reliable. The people at the service center are polite and considerate and the place is clean. More

by isabelrweinreich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben and a young woman who works in the lobby
Report | Print
Oct 28, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 26, 2021

Great service beyond expectations. Got service done in a timely manner, and answered all my questions. Service rider was excellent More

by SOTOJOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
Report | Print
Oct 26, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 26, 2021

Very nice people's and always ready to resolve any kind of problem . Very profesional More

by emiliaroman560
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Román , Laura and Diego
Report | Print
Oct 26, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 26, 2021

Every one was friendly and made sure that I had a good experience. Especially Rolando More

by HOWIELZ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rolando
Report | Print
Oct 26, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 26, 2021

Ben is always helpful. The cashier was pleasant but you need to change the smell when you walk in, not very pleasant. More

by rshore
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Oct 26, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! We will be here for any needs you should have in the future. Have a wonderful day!

October 26, 2021

Very professional, very polite, and really work with you. Thank you guys for everything. It was a great experience. More

by MIERKEJAMES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo
Report | Print
Oct 26, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 26, 2021

Easy to drop the car and get everything done. Great customer servce all the time. More

by 20soniab13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Oct 26, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 26, 2021

Great service, fast polite and clean Not pushy and very Great service, fast polite and clean Not pushy and very clean Mens and ladies rooms More

by JIM.SHERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Oct 27, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 25, 2021

5/10/2020 I took my 2013 Expedition for warranty A/C repair, 2 days later same issue occurred. Returned to Wayne Akers who badly damaged both front and rear of vehicle while in shop. Bent rear frame and More

by Shamus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben-service writer, service manager, company manager, repair shop manager
Report | Print
Oct 25, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to provide information on your experience with us. We do apologize if there were some issues with the servicing of your vehicle and any inconvenience that it may have caused you. As we always strive for 100% customer satisfaction, please let us work with you to make things right. Feel free to include your name, contact information, and nature of any ongoing concerns to social@wayneakers.com and we will have a team member reach out to you directly to address. Hope to hear from you soon.

October 25, 2021

I purchased a 2018 Expedition demonstrator in 2020 with the agreement that they would update the maps for no additional charge. Would only take an hour. Fast forward, returned to update the maps, wasted a More

by Shamus
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Russ-Salesman, Ben-Service, ??-IT guy
Report | Print
Oct 26, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to provide information on your experience with us. We do apologize if there were some issues with the servicing of your vehicle and any inconvenience that it may have caused you. As we always strive for 100% customer satisfaction, please let us work with you to make things right. Feel free to include your name, contact information, and nature of any ongoing concerns to social@wayneakers.com and we will have a team member reach out to you directly to address. Hope to hear from you soon

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