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Wayne Akers Ford

Lake Worth, FL

4.5
4,196 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,196 reviews

November 22, 2021

No pressure when buying the car. Every one pleasant and willing to answer all questions More

by BAPBADBAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP,Diego, Ron, Rick Kennedy
Nov 22, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 22, 2021

Mr. Felix was amazing and took great care of us! It made our “visit” as good as it could be. Thank you! More

by MusictIctoot@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Felix
Nov 22, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 22, 2021

Service writer Giovanni was excellent As far as Service writer Giovanni was excellent As far as replacement parts- no discounts for plus 65yr and up Labor- the mechanic is not making $100 per More

by GAPH2OR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
Nov 22, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 22, 2021

Everything that we needed was handled professionally and make our transition with new management that much easier! More

by Sw2396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne
Nov 22, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 22, 2021

My family has done business for over twenty years with Wayne Akers Ford. I look forward to the next 20. More

by witzmannpa1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Domino, Rick Kennedy
Nov 23, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 22, 2021

Exceptional service - reason for visit need met and exceeded. Attended to timely and out within respectable time frame. More

by joesoutar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Nov 23, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 21, 2021

I’ve been looking for a car for 6 months and been talking to 5 Ford dealerships in south Florida. Wayne Akers Ford was farther away from my house than any other Ford dealerships but the farther away from Mia More

by DANNYST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawntal Tomer
Nov 22, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 21, 2021

Your staff was was helpful! From service to paying.I would highly recommend them. Thanks More

by XTREMEBAITD3430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue trochez
Nov 22, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 21, 2021

Great service. The man told me a special thing I should purchase to take off rain damage on my car. Can you please have him call me. 5613010690. Mary monroe. I think it was DPT? More

by mmonroefl4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Nov 22, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 20, 2021

Laura finance manager lied to me about payment s with adding gap insurance . Diego is unprofessional , very rude More

by DYLANTODFIELD
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean Pierre
Nov 20, 2021 -

Wayne Akers Ford responded

Thank you for bringing this to our attention, Dylan. We are very sorry to hear that you did not receive the top-level customer service you deserve and for that we sincerely apologize. We have forwarded your feedback to our team for review and immediate correction. If you can please include your name, contact information and nature of any concerns to social@wayneakers.com, we will be able reach out to you directly to discuss. Hope to hear from you soon.

Nov 20, 2021 -

DYLANTODFIELD responded

561-287-1439

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