Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,197 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

Directions

By Type

Showing 4,197 reviews

November 24, 2021

From the moment we arrived we were greeted by professionals asking if we needed help workout and pressure. Having made contact the day before on the Internet the process was very easy and we left More

by RGC721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantel, Mike Corey, Laura
Report | Print
Nov 24, 2021 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 24, 2021

Did the minimum they had to do , did not solve the issues with vehicle, 160 dollars for little or no benefit didn’t even get a car wash. More

by Lcadel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
Report | Print
Nov 24, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with feedback on your recent service visit with us. We are very sorry to hear that the service issues you are experiencing have not yet been rectified but we are here to help. We have forwarded your feedback to our team for review and correction. In order for us to ensure contact with you, please include your name, contact information, and nature of any concern to social@wayneakers.com and we will be happy to help you. Hope to hear from you soon.

November 24, 2021

The costumer service are very back I drop my truck 8:00 am just for oil change and I have to go over 4:00pm to know about it and wait because wasn’t ready no even the air pressure on the tire they do soo More

by WELLINTON.GONZALEZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rick Kennedy
Report | Print
Nov 24, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with feedback. We know how valuable your time is and we would like to apologize that your vehicle service is running longer than expected. We have forwarded your information and feedback to our executive team for review and immediate correction to see how we can expedite your services. They will be reaching out to you directly for a brief conversation to see how best we can serve you in the future. Have a great holiday!

November 24, 2021

My experience was great as usual. Didn't have to wait too long and everyone was friendly. More

by Acellich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni, Rick Kennedy
Report | Print
Nov 25, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 24, 2021

If I had a business I would hire away Russ and Marielle Dash fantastic people More

by KDW1111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ (sales) Maryelle (sp)
Report | Print
Nov 25, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 24, 2021

I have been going to Wayne akers for over 17 . I AM VERY PLEASED WITH THEM. More

by Joan Holland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 25, 2021 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 24, 2021

Completly satisfed with the job were done the staff all warm heaeted frindly and accomodating espcially the service staff thank you for everything. More

by LRS_0317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid, Rick Kennedy
Report | Print
Nov 25, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 24, 2021

I have been buying my vehicles from Wayne Akers for several years. Since the new owners took over on not too excited about the service department. I used to have a VIP membership where I can sit in the More

by yeldah10
Recommend Dealer
Yes
Employees Worked With
David and finance was very thorough.
Report | Print
Nov 24, 2021 -

Wayne Akers Ford responded

Thank you very much for the feedback. We do apologize if you did not receive the top-level service we pride ourselves on but we are here to help turn that around. We have forwarded your feedback to our team for review and correction. In order to speak with you directly on how best we can serve you in the future, please include your name, contact information, and nature of any concerns to social@wayneakers.com. We look forward to your visit on Tuesday; have a happy holiday!

November 23, 2021

Very accommodating! Yovonne Felix was great! He got me in and out in in less than 3 hours with out an appointment More

by VEEDUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
Report | Print
Nov 23, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 23, 2021

The service and other employees were very helpful and they walked me through the total process. They kept me updated on the process. If I had any questions they were there for me. More

by e.koppen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 23, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

1
...
363
364
365
...
420