Wayne Akers Ford

my wife and I travelled 3 hours to the dealership and we weren`t even offered a drink when we arrived. There is no coffee pot or drinks machine in the showroom and it was only by luck that we found one in t weren`t even offered a drink when we arrived. There is no coffee pot or drinks machine in the showroom and it was only by luck that we found one in the service department. Our salesman appeared to be dealing with several customers at the same time and we were left for long periods alone in the showroom. I had already agreed to buy the truck on the internet so I suppose the salesman didn`t have to try very hard to please us but I was spending $28000.00 cash and I expected better service. At the end of the transaction, I was given a temporary plate and told to go to the nearest car accessory shop and buy a plate and two screws to fit it to the truck as there weren`t any that fitted at your dealership!!!! On the up side, the truck was fantastic, much better than I expected, it`s just a pity that what should have been an enjoyable experience was spoiled for us. I love the truck but in all honesty, I wouldn`t recommend Wayne Akers Ford. Sorry. More

I am not a person to give out praise unless it is truly deserved. Wayne Acres Ford gets a A+ when it comes to ethics and customer satisfaction AFTER the SALE. That says alot about a company... to get ethic deserved. Wayne Acres Ford gets a A+ when it comes to ethics and customer satisfaction AFTER the SALE. That says alot about a company... to get ethical treatment after you leave the lot. I am extremely pleased with my purchase and their reliability to stand behind their cars. Rolando Santiago is the best salesman... so if you go to Wayne Acres please do ask for him he will get you the best deal. The service department treated me like I was their number #1 priority and even followed up with a customer service call later. Please do not go anywhere else this is going to be your best dealer especially if your looking for honesty, ethics and quality products. I do not mind signing my name to this as it has been an honor to be their customer, thats how good this dealer made me feel before and after the sale. When I ever decide to buy another vehicle it will also be with this dealer. Deena Kalinowski More

I went to Wayne Akers to have some scheduled service work done on my 2004 F-250. The service writer really nice guy. The waork its self was dissapinting at first because my truck was brought back me with a b done on my 2004 F-250. The service writer really nice guy. The waork its self was dissapinting at first because my truck was brought back me with a bunch of grease all over it. Also they left the transmission drain plug loose and so it was leaking tranny fluid ion my drive way. I was really upset and called James and let him know sbout the situation. He then asked me to go back to the dealer so that the lesks could be fixed. I agreed and took the truck back the following morning at which point I was introduced to Nick Ramos who is the Quick Lane manger. Mr.Ramos spoke to me and had my work redone on my truck and was very nice. At the end Mr.Ramos went above and beyond to take care of all my issues and I really appreciated that. In the end I was very happy with my experiance. More

HAD THE WORST EXPERIENCE BUYING A CAR HERE. I WAS QUOTED HAD THE WORST EXPERIENCE BUYING A CAR HERE. I WAS QUOTED A PRICE PRIOR TO TEST DRIVING. THEN WHEN I GOT TO THE PAPERWORK, PRICE WAS TOTALLY DIFFERENT HAD THE WORST EXPERIENCE BUYING A CAR HERE. I WAS QUOTED A PRICE PRIOR TO TEST DRIVING. THEN WHEN I GOT TO THE PAPERWORK, PRICE WAS TOTALLY DIFFERENT. SALESMEN TOLD ME THAT HE GAVE ME THE PRICE OF THE CAR WITH MY TRADE IN CALCULATED ALREADY. HE STATED NOTHING LIKE THAT AT THE BEGINNING. I SIMPLY ASKED FOR THE ASKING PRICE OF THE CAR, WE WERE NOT EVEN IN HIS OFFICE YET.I FELT AS IF THEY TOOK ADVANTAGE OF MY YOUNG AGE AND ASSUMED I WAS AN IDIOT. More

All I can say is that I have been buying cars from this dealership for the past 15 years and all I can say is that the way that they take care of you is like you are a VIP as the way it should be with ever dealership for the past 15 years and all I can say is that the way that they take care of you is like you are a VIP as the way it should be with every customer. From the minute you walk in the door until you walk out with your new vehicle, the experience is like no other dealership can offer you. Their friendly, courteous staff make it a very simple process, plus there prices can not be beat by any other dealer anywhere. I highly recommend this dealership to anyone in the market to purchase a new or used vehicle. More

Anthony was a great sales person! Very informative! Lot's mustangs to choose from. I couldn't make up my mind which one to buy. I bought a GT Mustang 2010.. If I had to buy another car I would only go one pl mustangs to choose from. I couldn't make up my mind which one to buy. I bought a GT Mustang 2010.. If I had to buy another car I would only go one place. Wayne Akers Ford is a great looking dealership! The GT in the showroom was very nice to see. More

I have had to use the service dept only twice to date for my 05 mustang. My service writter, Bernie is super. He is outgoing, professional and a pleasure to work with. The parts dept is just as awesome. Fran my 05 mustang. My service writter, Bernie is super. He is outgoing, professional and a pleasure to work with. The parts dept is just as awesome. Frank is the man to talk with if you want to know about the mustang. I have been very impressed with the service I received and look forward to a lasting relationship More