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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
3,748 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 3,748 reviews

November 04, 2021

They’re friendly and keep you informed about the progress of your car. Workmanship is excellent well as professionalism. More

by Ddarnewpb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 04, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 04, 2021

Mr. Felix was very helpful dealing with my 3rd party extended warranty company and expediting the parts and fluids that were needed in this time of shortages and delays. More

by barthh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
Report | Print
Nov 04, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 04, 2021

They got me in and out in a timely manner. Fixed my tire issue and got me to work on time. Great people. More

by mark_home96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 05, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 04, 2021

At first, being an out of town buyer, the dealership didn’t seem to take me seriously as a buyer. I asked for information, pictures, etc. and was met with some hesitation and told to look at the website More

by GREG_GANOW
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrick Lawrence , Rick Kennedy
Report | Print
Nov 05, 2021 -

Wayne Akers Ford responded

Thank you for bringing this to our attention. First, we have to apologize that we missed the mark on providing 100% customer service and satisfaction. This is certainly the most important aspect of who we are and what our business is all about. Please let us continue to work with you to turn this situation around. We have already started by forwarding your feedback to our executive team for review and correction so that this does not occur in the future. If you should have any lasting concerns, please include your name, contact information, and nature of any concerns to social@wayneakers.com, and we will connect you with a team member to resolve them. Thank you.

November 03, 2021

Jovone Felix was very helpful to my needs.my truck was repaired within the timeframe I was told .He is currently helping me out with another issue regarding a refund. More

by RONSMOPAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovone Felix
Report | Print
Nov 03, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 03, 2021

I’ve trusted Wayne Akers with my cars for over 10 years! They are friendly, honest and set reasonable expectations. I’m very happy with everyone in the service department! More

by MELISSASTILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 03, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 03, 2021

Everything was helpful and worked hard to get me the best deal on my new car purchase. More

by STURKIE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Roman, Randall Aiu, Rick Kennedy
Report | Print
Nov 03, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 03, 2021

No high pressure and I felt that the salesman and closing finance officer very knowledgeable and professional More

by SJD194949
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick, Rick Kennedy
Report | Print
Nov 03, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 03, 2021

Customer service is always superb. Very attentive with constant follow up on our vehicles. Wayne Akers Ford will be our to go to place for our vehicles services. Thank you all so much. 😊 More

by ABELWRODA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 04, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 03, 2021

The staff was well informed and treated us very kindly. He vehicle was turned over to us in great condition as promissed More

by RETDBPA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall, Lisa Hull, Russ and the front desk
Report | Print
Nov 04, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

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