Wayne Akers Ford

Nice service and their have a lot of options and we found the right car for me and my family the right car for me and my family More

The service department was courteous and efficient, fulfilling my requests . The shuttle service was very welcoming fulfilling my requests . The shuttle service was very welcoming More

Best dealership I have ever dealt with. I'm from out of town and your dealership always treats me like a valued customer. Jim Domino is the friendliest and experienced service advisor I've ever dealt with town and your dealership always treats me like a valued customer. Jim Domino is the friendliest and experienced service advisor I've ever dealt with. Superb service. More

They went out of their way to help. ,.they made me feel at home. I don't get that at a lot of dealers at home. I don't get that at a lot of dealers More

Had my appointment set up took in my car went home had Wayne Akers shuttle pick me up to get the car when it was ready everything very convenient Wayne Akers shuttle pick me up to get the car when it was ready everything very convenient More

Ben took care of me like he always does Excellent service as always no complaints from me as always no complaints from me More

The brakes and other items were fixed. After picking my truck up I realized the AC only blows warm air now. The AC worked fine prior to dropping it off. I knew the cost would be greater for repairs taking truck up I realized the AC only blows warm air now. The AC worked fine prior to dropping it off. I knew the cost would be greater for repairs taking it to the dealership. I just wanted things to be done correctly and not have more problems. More

I had very little interaction with the service rep. He didn't ask me who I was or if I had any other concerns about my vehicle beside the oil change which I had an appointment for. As a long time custom didn't ask me who I was or if I had any other concerns about my vehicle beside the oil change which I had an appointment for. As a long time customer I was surprised by the lack of communication. Do not know name of my service rep. so I assume it is Rick Kennedy, the name listed below. More

Will not return to Wayne Akers for service. Purchase our Expedition in 2007 from them with 4 miles on it when we drove off the lot now has 280k. 90% of the service has been don at Wayne Akers. The service h Expedition in 2007 from them with 4 miles on it when we drove off the lot now has 280k. 90% of the service has been don at Wayne Akers. The service has just gotten worse and worse the last couple of years. Today’s oil change and tire rotation took three and a half hours and then the tires weren’t even rotated because they said the lug nuts were swollen and they couldn’t get them off. Still cot me $82 for the oil. How they stay in business I don’t know, there were more employees walking around then there were customers. They could probably cut the office staff by 2/3 and still have more people than they need they have no inventory to sell what do they need all the people for????? Hire more service technicians or teach the office staff how to do oil changes. More

I called to setup an appointment for an oil change, I was able to get a convenient day and time. They did let me know about how long it would take and I would say they stay close to the time line. Every one able to get a convenient day and time. They did let me know about how long it would take and I would say they stay close to the time line. Every one was friendly and helpful. More