Wayne Akers Ford

Everyone always nice and go out of their way to take care of the problems you may have. of the problems you may have. More

Thank you for the friendly service! I'm a repeat customer and I appreciate the entire team. Pickup and delivery was speedy. I'm a repeat customer and I appreciate the entire team. Pickup and delivery was speedy. More

This dealership appears to only be concerned about making money from customers. I received my vehicle after a $1200.00 repair with a Front Camera malfunction light message. The explanation- I needed to pay t money from customers. I received my vehicle after a $1200.00 repair with a Front Camera malfunction light message. The explanation- I needed to pay to be told I needed the light reset. To me this is unacceptable. This is my 2nd Ford purchase but will not consider a 3rd. The service I received at BMW I'm the past puts this service to shame. More

Very satisfied job well done Service was excellent and very friendly employees Excellent customer service very friendly employees Excellent customer service More

Yovonne offered transparency in all communications and proactively provided me with daily updates. He was a pleasure to work with and his performance has influenced me to change Ford dealerships for my fu proactively provided me with daily updates. He was a pleasure to work with and his performance has influenced me to change Ford dealerships for my future maintenance needs. More

Mislead. Brandon was nice but seemed to be about his convenience not mine. He answered some of my questions incorrectly. There is much conflicting information Brandon was nice but seemed to be about his convenience not mine. He answered some of my questions incorrectly. There is much conflicting information on Ford.com about my concerns and his knowledge, Insensitive to my concerns about several things I found unacceptable , like not coming with a spare tire, safety concerns , as I am 5 ft blonde single female, am unhappy that I made another purchase there, mad at myself that I did not walk away when he came back with $100 more per month then what my payment was already configured out to be via service mgr. My credit is exceptional and I went to my lender/ bank and got a much lower interest rate. I feel like I got attitude and was expected to be an easy target and unknowledgeable . Brandon actually told me to get a lawyer if I’m going to try to return that car and he tried to keep me away from service mgmt when I came back with concerns. I left angry and regret buying yet another car there, especially after Brandon told me that my tires had zero hazard protection, yet look at Ford.com says different, did not know my model Bronco Sport doesn’t come with a spare, my side mirror does not turn down and screen does not function like the loaner I drive exact same year and midel . I can’t change settings on the screen get rid Sirius and Apple play box blocks to get my phone privacy settings . Am I’m supposed to be ok with these things? After 2 days I came back to the dealership with the car unhappy and left even more unhappy due to uncaring and zero solutions More

Super easy, super fast, very proficient. Thank you for taking care of us. Highly recommend Thank you for taking care of us. Highly recommend More

Happy with service at Wayne Akers so far. Yovonne has been great. Will continue to use the service department and will consider Wayne Akers when I’m ready to upgrade. Yovonne has been great. Will continue to use the service department and will consider Wayne Akers when I’m ready to upgrade. More

Terrific. Everyone was friendly & helpful & got things done in a very reasonable amount of time. Great job all around! Everyone was friendly & helpful & got things done in a very reasonable amount of time. Great job all around! More

Getting the Works done was a great experience. Khristian was great to work with and getting the appointment was easy Khristian was great to work with and getting the appointment was easy More