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Wayne Akers Ford

Lake Worth, FL

4.5
3,937 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 3,937 reviews

September 18, 2024

Excellent service, they did a great job. KRISTYAN RAMIREZ HELP US WITH THE ESTIMATE AND KEPT ME INFORMED ABOUT TYR WORK. THANKS More

by ccf0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Love the service department. Love the mobile service especially. Very convenient and helpful to me More

by julesdaling39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christal Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

The policy that is not allowed to remove and is a huge fee was a concern and made me have a negative taste in my mouth. Shultz was the only saving grace in my opinion. More

by STEVEBECK14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shultz Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Simon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shawntal Tomer
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Jessica and JP were fabulous. Couldn't have asked for better service. Didn't have to deal with Diego at all - he was the reason we decided not to purchase from you all last year More

by DIR1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
September 17, 2024

They should have known how to word the repair so that the Extended Warranty would have covered it More

by jchesin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Scheduled service but took 3 days to complete without warning. I was unable to get anyone on the phone but in the end service was completed. Even when showed up in person communication was poor More

by pauldepons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda Toussanit
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Excellent customer service, very efficient and was able to get me sorted out very quickly More

by blazefc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

It was a great experience, they took in consideration our concerns and worries. They didn't make us feel like just another sale under their belt, it felt like we where welcomed to the Ford family. More

by RONAIBROWN80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolette Derrevere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel lenchus - finance manager
September 16, 2024

Everyone is very accommodating and the dealership is very close to where my wife works so very easy to get in And out for oil changes when Due and any other services needed on that vehicle ,thank you again! More

by Bruce
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Drop off easy. Communication during service process was good. Pickup was an easy process as well. More

by SATELLITE4PLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : O’Donnell. Forgot her first name
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