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Wayne Akers Ford
Lake Worth, FL
4,197 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 4,197 reviews
December 28, 2024
Khristian was great and service was was completed when promised. Happy about my decision to switch to Wayne Akers. promised. Happy about my decision to switch to Wayne Akers. More
by Marc
Verified CustomerEmployees Worked With
December 28, 2024
Yankiel was very courteous and informative. He got me in right away and guided me on how to get a rental. Despite it being Christmas week, Yankiel called me very promptly with an estimate. Whe He got me in right away and guided me on how to get a rental. Despite it being Christmas week, Yankiel called me very promptly with an estimate. When I returned, my car, he escorted me to the cashier promptly. The cashier reminded me about my FordPass dollars which covered my entire bill. More
by EDEPINO
December 27, 2024
Was sold the vehicle without promises kept they said by service contract and will give you a loaner vehicle every time service contract and will give you a loaner vehicle every time More
by PMCGLYNNII
Employees Worked With
December 27, 2024
Great experience and a great staff. The car was as expected. I had an item that was owed and they made sure that it was taken care of. The car was as expected. I had an item that was owed and they made sure that it was taken care of. More
by KHYLAND1977
Employees Worked With
December 27, 2024
Maria and Crystal are the worst when answering the phones no customer service skills they tell you the service department is busy and they jusy answet phones they refuse to transfer you! Steve was the worst no customer service skills they tell you the service department is busy and they jusy answet phones they refuse to transfer you! Steve was the worst for communication and service manager Karol did at the end step up to assist me! JOSHUA from the truck rental side was awesome from start to finish! Trying to talk to the GM there (Jim) was a joke! More
by val200828
Employees Worked With
December 27, 2024
Amazing service! I appreciate the dedication and quick response always. Definitely a great experience. Thanks for providing excellent service! I appreciate the dedication and quick response always. Definitely a great experience. Thanks for providing excellent service! More
by Mike Simone
Employees Worked With
December 26, 2024
Has potential but lacks in some aspects. The work done on my car was not fully completed and I still need to go back to resolve the issue in mid January. The work done on my car was not fully completed and I still need to go back to resolve the issue in mid January. More
by Tony
December 26, 2024
I was early to a scheduled service. Employee contacted me and told me when I would be helped. The service Rep kept me informed and the service was done in a timely manner. Employee contacted me and told me when I would be helped. The service Rep kept me informed and the service was done in a timely manner. More
by THOMAS.MOLLOY
Employees Worked With
December 26, 2024
All good. I would have preferred a text after service to let me know that they replaced the battery. I would have preferred a text after service to let me know that they replaced the battery. More
by silversl
Employees Worked With
December 25, 2024
Very efficient and great communication. Everyone was very willing to help and get the job done. Shout out to Karl and Khristian! Everyone was very willing to help and get the job done. Shout out to Karl and Khristian! More
by kshector07
