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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,339 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,340 reviews

June 08, 2023

They are very kind, and always answer the phone call, Erick is empathic, and efficient More

by leo.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
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Jun 08, 2023 -

Wayne Akers Ford responded

Great to see you again so soon!

June 08, 2023

I had a bad experience at this ford dealership but I gave it 1 more try thankfully mr hoffman was so very kind and thorough with my rental and repairs I was very satisfied and will return thank you to me Hof More

by CRICKETALLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
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Jun 08, 2023 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 08, 2023

I was very disappointed when my service advisor told me I needed a A/C control panel and in all reasonable findings my other mechanic found out it was the battery and the A/C just had to be re-set. They nev More

by DLADY1964DN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve- Service
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Jun 08, 2023 -

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 08, 2023

Helpful and courteous personnel. Free pickup and delivery for car to be serviced very convenient More

by DJ106CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 08, 2023

Wayne Akers has gone down hill! And they don’t need a gun to hold you up More

by suzycru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 07, 2023

David Willoughby is an amazing salesman. So professional and expertise is spot on. very quick to resolve an issue, just a dream salesman to work with. On the behalf of the Seminole Tribe, w More

by TONYAHARPER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Willoughby
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Jun 07, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 07, 2023

Outstanding Service Department! Thank you to our service advisor Yovonne Felix we appreciate all your Hard work! More

by marystickley7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 07, 2023

Everyone at the dealership was so friendly and helpful. I truly loved every step of my buying experience More

by MHEASTON02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Chiriguaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Heaston
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Menendez
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Jun 07, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 07, 2023

Felix is great , but my transmission is still popping and slipping. Please assist Thank you very much More

by Vincentmcphail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Wayne Akers Ford responded

We value and appreciate your business, Vincent. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 07, 2023

Polite, scheduling was easy, timely completion of work. Parts counter was helpful and efficient. Thank you More

by VTBEEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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