Wayne Akers Ford

Car was repaired in a timely manner. Price was fair. Gave me estimate on other possible needs Price was fair. Gave me estimate on other possible needs More

If you need your car or truck fixed on a Saturday your sol and if Saturday is your only day of your silver unless you need a oil Change sol and if Saturday is your only day of your silver unless you need a oil Change More

Eric was a huge help! Everything has always been finished in a timely manner for me. Everything has always been finished in a timely manner for me. More

JJ was fantastic. He made the buying process super easy. I highly recommend working with him. Claudia in the finance department, on the other hand, I do not recommend He made the buying process super easy. I highly recommend working with him. Claudia in the finance department, on the other hand, I do not recommend working with her. After I was required to watch videos on additional service plans and warranty packages and asked if I wanted them, I told her no. She asked if I was sure, and I told her do not add them because I did not want them. This was after she had told me about my monthly payments which seemed a bit higher than expected but so was my apr. I was not informed that she had already added them before I was done being informed about the packages; even after I told her no multiple times, she did not inform me that she had already added them to my total payments. When she told me what services were included, not only did I ask, but the people with me asked if this was all included in the required Wayne Akers Package and not extra she told us yes and assured us that it was not additional. After a couple of days, I got my loan agreement from the bank and realized that the total amount of the loan was almost $3,000 more than I was initially supposed to have. I called Claudia, who explained that the extra charges were for the packages I added. I explained to her that I said no and confirmed with her multiple times during the original meeting that I was not adding these packages, and my witnesses that were there when I bought my truck said the same thing. Claudia kept saying that maybe it was just a misunderstanding even though I said no multiple times and confirmed that I was not adding these and the included items she explained were not additional fees. I am glad I caught the fact that she added these packages without my consent. Unfortunately, it was not until after I had left and signed for my truck. More

excellent service very nice people to deal with. hope and rosa were great and christian in service was great. hope and rosa were great and christian in service was great. More

I had a bad battery and it was replaced within the time frame he quoted me. frame he quoted me. More

Very poor experience with Wayne Akers. Will never use them again. Terrible service, all about the sale. Could never answer my questions directly and I felt I had to manage all the parts an Will never use them again. Terrible service, all about the sale. Could never answer my questions directly and I felt I had to manage all the parts and pieces of the transaction. More

It was quick and efficient. Service rep was nice and helpful. Will be back for future maintenance Service rep was nice and helpful. Will be back for future maintenance More

Honestly, it’s not very often that I put a good word out about any car dealer. I had a good experience with a Wayne, Akers, Ford, and exceptionally good with Brandon ! I will be buying more vehicles. I wi about any car dealer. I had a good experience with a Wayne, Akers, Ford, and exceptionally good with Brandon ! I will be buying more vehicles. I will probably return. More

Great salesperson. My father and I came to buy a Ford explorer and he was very knowledgeable of the ins and outs of the vehicle, and worked out a great deal for us. 10/ My father and I came to buy a Ford explorer and he was very knowledgeable of the ins and outs of the vehicle, and worked out a great deal for us. 10/10 would use again More